{"Status":true,"Message":"","Response":{"post":{"postuid":"4dca07c2-250a-47c5-9951-e3a2ec74e85a","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Upload Members to Your Club","slug":"article/how-to-upload-members-to-your-club","html":"\u003Cp\u003EYou can add members to your \u003Ca href=\u0022https://www.pickleballclubs.com\u0022\u003EPickleball Clubs (PC)\u003C/a\u003E club in bulk with a spreadsheet template instead of adding them one at a time. From your organization\u0027s Member Upload page, you download a template, fill it in with your members\u0027 info, and upload it for processing.\u003C/p\u003E\u003Cp\u003EBy the end of this article, you\u0027ll know how to find your club\u0027s upload history, download the member upload template, and submit a completed template to add members in bulk.\u003C/p\u003E\u003Ch2 id=\u0022watch_a_walkthrough\u0022\u003EWatch a Walkthrough\u003C/h2\u003E\u003Ciframe src=\u0022https://www.youtube.com/embed/47LCFuPqneU\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Ch2 id=\u0022before_you_begin\u0022\u003EBefore You Begin\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003EYou must be signed in as the primary manager, an Owner, or a manager with Can Edit Club permission.\u003C/li\u003E\u003Cli\u003EHave your member list ready to enter into the template \u2014 the instructions PDF explains exactly what each column expects.\u003C/li\u003E\u003C/ul\u003E\u003Ch2 id=\u0022access_member_upload\u0022\u003EAccess Member Upload\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EFrom your club dashboard, go to \u003Cb\u003EOrganizations\u003C/b\u003E in the left menu, then click \u003Cb\u003EMember Upload\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EThe \u003Cb\u003EMember upload history\u003C/b\u003E table shows every file you\u0027ve uploaded, with its file name, total rows, new members, new users, upload date, processed date, who uploaded it, and status. Use \u003Cb\u003ESearch\u003C/b\u003E to find a specific file or \u003Cb\u003EExport\u003C/b\u003E to download the history.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003E\u002B Upload new\u003C/b\u003E to start a new upload.\u003C/li\u003E\u003C/ol\u003E\u003Ch2 id=\u0022download_the_template_and_instructions\u0022\u003EDownload the template and instructions\u003C/h2\u003E\u003Cp\u003EThe upload wizard walks you through three steps: Instructions, Upload file, and Review.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EOn \u003Cb\u003EStep 1: Instructions\u003C/b\u003E, click \u003Cb\u003EInstructions\u003C/b\u003E to open the \u003Ca href=\u0022https://manage.pickleball.com/assets/member_upload_instructions.pdf\u0022\u003EMember Upload Instructions\u003C/a\u003E PDF, which explains how to correctly fill out each column of the template.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EDownload Template\u003C/b\u003E to download the blank spreadsheet template.\u003C/li\u003E\u003Cli\u003EFill in the template with your members\u0027 information, following the instructions PDF closely so each column is formatted the way the system expects.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EContinue\u003C/b\u003E to move to \u003Cb\u003EStep 2: Upload file\u003C/b\u003E, where you\u0027ll select your completed template to submit it.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EOnce submitted, your file shows up in the Member upload history table so you can track its status \u2014 new members and new users are counted separately, and processing may take a little time before the file shows as complete.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022review_and_confirm_your_upload\u0022\u003EReview and confirm your upload\u003C/h2\u003E\u003Cp\u003EOn \u003Cb\u003EStep 3: Review\u003C/b\u003E, check the parsed member data before confirming. If anything doesn\u0027t match the template format, fix it in your spreadsheet and re-upload rather than submitting a file with errors.\u003C/p\u003E\u003Ch2 id=\u0022faqs\u0022\u003EFAQs\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDo I have to use the provided template?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. The template maps each column to the right field in your club\u0027s member records, so uploads using a different format or column order won\u0027t process correctly.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat\u0027s the difference between New Members and New Users in the history table?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENew Members counts people added as members of your club specifically. New Users counts people who didn\u0027t already have a Pickleball.com account and had one created as part of the upload.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I see uploads that other managers submitted?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. The Member upload history table on the Member Upload page lists every upload for your club, including who uploaded each file.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I delete a member I no longer want on my roster?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. Members can\u0027t be permanently deleted from your club. Mark them Inactive instead \u2014 this removes them from your active roster while keeping their record on file.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat if my upload has errors?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EReview the file on Step 3 before confirming. If something looks wrong, correct your spreadsheet against the instructions PDF and start the upload again with the corrected file.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-add-and-manage-locations-for-your-club\u0022\u003EHow to Add and Manage Locations for Your Club\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-set-up-a-waiver-for-your-club\u0022\u003EHow to Set Up a Waiver for Your Club\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/the-club-menu-in-pc\u0022\u003EThe Club Menu in PC\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EStill have questions? Contact Pickleball.com support for help.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Do I have to use the provided template?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. The template maps each column to the right field in your club\u0027s member records, so uploads using a different format or column order won\u0027t process correctly.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What\u0027s the difference between New Members and New Users in the history table?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022New Members counts people added as members of your club specifically. New Users counts people who didn\u0027t already have a Pickleball.com account and had one created as part of the upload.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I see uploads that other managers submitted?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. The Member upload history table on the Member Upload page lists every upload for your club, including who uploaded each file.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I delete a member I no longer want on my roster?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. Members can\u0027t be permanently deleted from your club. Mark them Inactive instead \u2014 this removes them from your active roster while keeping their record on file.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What if my upload has errors?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Review the file on Step 3 before confirming. If something looks wrong, correct your spreadsheet against the instructions PDF and start the upload again with the corrected file.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","author":{"authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","name":"Jenna Timmer"},"featured_image_updating":false,"meta_description":"Bulk-upload members to your PC Club with a spreadsheet template instead of adding them one by one, and track upload history.","keywords":"member upload; bulk upload; spreadsheet template; member upload history; upload template instructions; new members; new users; upload errors; club manager permissions; member data review","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":10,"total_views":3,"date_stale":"2026-12-01T00:00:00","date_published":"2026-08-04T16:17:30.26","date_updated":"2026-08-04T16:20:40.737","date_created":"2026-08-03T17:54:08.743"}}}