{"Status":true,"Message":"","Response":{"post":{"postuid":"72000617746","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Create Custom Registration Questions (User Defined) in PT","slug":"72000617746-how-to-create-a-t-shirt-question","html":"\u003Cp\u003EThe User Defined tab in \u003Ca href=\u0022/72000624331-how-to-setup-a-tournament\u0022\u003EPickleball Tournaments\u003C/a\u003E (PT) lets you add custom questions to your tournament\u0027s registration flow. \u003Ca href=\u0022/72000617750-how-to-create-a-clinic-for-players/guests\u0022\u003EPlayers\u003C/a\u003E answer these questions at checkout \u2014 before completing registration. Common uses include collecting t-shirt sizes, offering weather insurance opt-ins, gathering dietary preferences, or asking any other event-specific information you need from registrants.\u003C/p\u003E\u003Ciframe src=\u0022https://www.youtube.com/embed/bNWD8_hejys\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_create_a_custom_registration_question\u0022\u003EHow to create a custom registration question\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EFrom your tournament, open the \u003Cb\u003E3-line menu\u003C/b\u003E and select \u003Cb\u003EUser Defined\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EAdd New Question\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EFill in the \u003Cb\u003EDescription\u003C/b\u003E \u2014 this is the text players see at registration (e.g. \u0022Free T-shirt with Registration\u0022 or \u0022Would you like to add Weather Insurance?\u0022).\u003C/li\u003E\u003Cli\u003EAdd a short \u003Cb\u003EShorthand\u003C/b\u003E label (one or two words) for your own reference in reports.\u003C/li\u003E\u003Cli\u003ESet a \u003Cb\u003EDate Question Hides on Registration\u003C/b\u003E if you have a deadline \u2014 for example, a t-shirt production cutoff or an insurance offer window.\u003C/li\u003E\u003Cli\u003ESet \u003Cb\u003EDate Answer Can No Longer Be Changed\u003C/b\u003E to match your hide date if you don\u0027t want players editing their answer after a certain point.\u003C/li\u003E\u003Cli\u003EIf you want the player\u0027s answer visible to staff at tournament check-in, turn on \u003Cb\u003EShow this item on the check-in screen?\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E. The \u003Cb\u003EAnswers\u003C/b\u003E tab appears after saving.\u003C/li\u003E\u003Cli\u003EClick the \u003Cb\u003EAnswers\u003C/b\u003E tab and click \u003Cb\u003EAdd New\u003C/b\u003E to add the available answer options.\u003C/li\u003E\u003Cli\u003EConfigure the \u003Cb\u003EMax Per Registration\u003C/b\u003E for each answer. Set this to \u003Cb\u003E1\u003C/b\u003E for any free item or yes/no question to prevent accidental duplicate selections.\u003C/li\u003E\u003Cli\u003ESave your answers.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe Answers tab only appears after you save the question itself. If you don\u0027t see it, save the question first, then return to add answers.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022answer_type_recommendations\u0022\u003EAnswer type recommendations\u003C/h2\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003EUse case\u003C/th\u003E\u003Cth\u003ERecommended answer type\u003C/th\u003E\u003Cth\u003ENotes\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\u003Ctr\u003E\u003Ctd\u003ET-shirt sizes\u003C/td\u003E\u003Ctd\u003EMultiple Choice\u003C/td\u003E\u003Ctd\u003EList sizes (S, M, L, XL) \u2014 optionally split by gender. Set Max Per Reg to 1 for free shirts.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EWeather insurance\u003C/td\u003E\u003Ctd\u003EMultiple Choice (Yes / No)\u003C/td\u003E\u003Ctd\u003ESet Max Per Reg to 1. Match hide date to your insurance cutoff.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EDietary preference\u003C/td\u003E\u003Ctd\u003EMultiple Choice\u003C/td\u003E\u003Ctd\u003EList options. Set Max Per Reg to 1.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EOpen-ended feedback\u003C/td\u003E\u003Ctd\u003EShort Answer\u003C/td\u003E\u003Ctd\u003EUse sparingly \u2014 harder to report on.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Chr\u003E\u003Ch2 id=\u0022viewing_responses\u0022\u003EViewing responses\u003C/h2\u003E\u003Cp\u003EOnce registration is underway, view all answers by going to the \u003Cb\u003E3-line menu \u2192 Reports \u2192 User Defined Selections\u003C/b\u003E. This gives you a count of each answer option \u2014 useful for ordering the right quantity of shirts, tracking insurance opt-ins, or reviewing any other collected data.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EIf you add a User Defined question after registration has already opened, existing registrants won\u0027t automatically see it. They would need to edit their registration to answer, or you can update their registration manually from the Attendees tab.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently asked questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I set a deadline for players to answer a question?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ESet the Date Question Hides on Registration field to your cutoff date. After that date, the question no longer appears during checkout. Also set Date Answer Can No Longer Be Changed to the same date if you want to lock existing answers at that point.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I charge players for a specific answer option (e.g. a larger t-shirt size)?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. You can add a fee to individual answer options. For example, if XL shirts cost more, you can add a surcharge to that specific answer. Configure this in the Answers tab when setting up each answer option.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhere do I see how many players selected each option?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EGo to 3-line menu \u2192 Reports \u2192 User Defined Selections. This report shows a count of each answer selected across all registrants.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I show a question only to players in specific events?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. User Defined questions are set at the tournament level and apply to all registrants regardless of which events they enter.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow can staff see a player\u0027s answer (like t-shirt size) when checking them in at the kiosk?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ETurn on \u003Cb\u003EShow this item on the check-in screen?\u003C/b\u003E under Basic Info for that question. Once enabled, the player\u0027s answer appears on the Kiosk check-in screen. See \u003Ca href=\u0022/72000637050-how-to-use-the-kiosk-to-check-in-players\u0022\u003EHow to Use the Kiosk to Check In Players in PT\u003C/a\u003E.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_articles\u0022\u003ERelated articles\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022#\u0022\u003EHow to Configure Tournament Registration Settings in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022#\u0022\u003EHow to Set Up an Event in Your Tournament in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022/72000637050-how-to-use-the-kiosk-to-check-in-players\u0022\u003EHow to Use the Kiosk to Check In Players in PT\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about \u003Ca href=\u0022/72000623737-how-to-create-a-donation-option-for-the-tournament\u0022\u003Ecustom registration question\u003C/a\u003Es? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I set a deadline for players to answer a question?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Set the Date Question Hides on Registration field to your cutoff date. After that date, the question no longer appears during checkout. Also set Date Answer Can No Longer Be Changed to the same date if you want to lock existing answers at that point.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I charge players for a specific answer option (e.g. a larger t-shirt size)?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. You can add a fee to individual answer options. For example, if XL shirts cost more, you can add a surcharge to that specific answer. Configure this in the Answers tab when setting up each answer option.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Where do I see how many players selected each option?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Go to 3-line menu \u2192 Reports \u2192 User Defined Selections. This report shows a count of each answer selected across all registrants.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I show a question only to players in specific events?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. User Defined questions are set at the tournament level and apply to all registrants regardless of which events they enter.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How can staff see a player\u0027s answer (like t-shirt size) when checking them in at the kiosk?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Turn on Show this item on the check-in screen? under Basic Info for that question. Once enabled, the player\u0027s answer appears on the Kiosk check-in screen. See How to Use the Kiosk to Check In Players in PT .\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Learn how to add custom questions like free T-shirt sizes to your tournament registration, manage fees, limits, and view detailed reports easily.","keywords":"tournament registration;user defined questions;free t-shirt offer;multiple choice answers;shirt sizes;registration customization;fee settings;registration editing;reporting selections;enrollment management","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":22,"total_views":129,"date_published":"2025-12-05T09:50:00","date_updated":"2026-09-21T13:52:38.287","date_created":"2026-02-28T20:38:45.593"}}}