{"Status":true,"Message":"","Response":{"post":{"postuid":"72000630284","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Manage Players During Registration in PT","slug":"72000630284-how-to-move-a-player-to-the-waitlist","html":"\u003Cp\u003EDuring registration, you may need to move players between events, place them on a waitlist, or withdraw them from the tournament entirely. All of these actions are handled from the \u003Cb\u003EAttendees\u003C/b\u003E tab in your \u003Ca href=\u0022/72000617750-how-to-create-a-clinic-for-players/guests\u0022\u003Etournament management dashboard\u003C/a\u003E.\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_move_a_player_to_the_waitlist\u0022\u003EHow to move a player to the waitlist\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EOpen the \u003Cb\u003E3-line menu\u003C/b\u003E and select the \u003Cb\u003EAttendees\u003C/b\u003E tab.\u003C/li\u003E\u003Cli\u003ELocate the player you want to move.\u003C/li\u003E\u003Cli\u003EFind the event on their registration and click the \u003Cb\u003E3 dots\u003C/b\u003E to the left of the event name.\u003C/li\u003E\u003Cli\u003ESelect \u003Cb\u003EMove to Waiting\u003C/b\u003E. The player is now on the waitlist for that event.\u003C/li\u003E\u003C/ol\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_change_a_players_event\u0022\u003EHow to change a player\u0027s event\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EOpen the \u003Cb\u003E3-line menu\u003C/b\u003E and select the \u003Cb\u003EAttendees\u003C/b\u003E tab.\u003C/li\u003E\u003Cli\u003EFind the player and click the \u003Cb\u003Emenu button\u003C/b\u003E next to their name.\u003C/li\u003E\u003Cli\u003ESelect \u003Cb\u003EEdit Registration\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003ESet the current event to \u003Cb\u003ENo\u003C/b\u003E and the new event to \u003Cb\u003EYes\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EFollow the prompts to complete and finalize the registration change.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EChanging a player\u0027s event does not automatically adjust any payments already made. If there is a price difference between events, you may need to record a manual adjustment or issue a refund separately.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_withdraw_a_player\u0022\u003EHow to withdraw a player\u003C/h2\u003E\u003Ch3 id=\u0022withdraw_from_all_events\u0022\u003EWithdraw from all events\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EOpen the \u003Cb\u003E3-line menu\u003C/b\u003E and select the \u003Cb\u003EAttendees\u003C/b\u003E tab.\u003C/li\u003E\u003Cli\u003ELocate the player and open their registration.\u003C/li\u003E\u003Cli\u003EClick the \u003Cb\u003EWithdraw\u003C/b\u003E option in the upper right corner of their registration.\u003C/li\u003E\u003Cli\u003EThe player is removed from all events and their registration shows an amount owed based on your refund policy. Issue a refund separately if applicable.\u003C/li\u003E\u003C/ol\u003E\u003Ch3 id=\u0022withdraw_from_a_specific_event_only\u0022\u003EWithdraw from a specific event only\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EOpen the \u003Cb\u003E3-line menu\u003C/b\u003E and select the \u003Cb\u003EAttendees\u003C/b\u003E tab.\u003C/li\u003E\u003Cli\u003ELocate the player and find the event you want to withdraw them from.\u003C/li\u003E\u003Cli\u003EClick the \u003Cb\u003E3 dots\u003C/b\u003E to the left of the event name.\u003C/li\u003E\u003Cli\u003ESelect \u003Cb\u003EWithdraw from Event\u003C/b\u003E. The player remains registered for any other events.\u003C/li\u003E\u003C/ol\u003E\u003Ch3 id=\u0022remove_an_entire_team_before_verification\u0022\u003ERemove an entire team before verification\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EFrom the Event Dashboard, click the event\u0027s red \u003Cb\u003ETeams\u003C/b\u003E (or \u003Cb\u003EPlayers\u003C/b\u003E) button.\u003C/li\u003E\u003Cli\u003EOn the \u003Cb\u003EVerify Step 1\u003C/b\u003E screen, find the team and click the red trash icon to its left.\u003C/li\u003E\u003Cli\u003EConfirm twice to remove.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThis handles a doubles pair (removes both players in one click) or a full team event (unlinks every player, withdraws anyone left with no other events, deactivates the team, and emails the affected players). It\u0027s only available while the event has not yet been verified \u2014 once verified, use the Live Console flow below instead.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EWithdraw and Move to Waiting options are only available if the event has not yet been verified. Once verified, go to the Live Console, select Options next to the event, and use Remove Team \u2014 then re-verify the event.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently asked questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EAre service fees refunded when I withdraw a player?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. Service fees are charged when a player registers and are non-refundable regardless of withdrawal. You are responsible for issuing any registration cost refunds based on your own refund policy.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I manually add a player who is having trouble registering?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYou can manually add a player using the green Add New Attendee button in the Attendees tab. You\u0027ll select their events and payment method at the time of adding.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_articles\u0022\u003ERelated articles\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022#\u0022\u003EHow to Refund a Player Through Stripe\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022#\u0022\u003EHow to Set Up an Event in Your Tournament in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022#\u0022\u003EHow to Merge/Unmerge Events in PT\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about managing attendees? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Are service fees refunded when I withdraw a player?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. Service fees are charged when a player registers and are non-refundable regardless of withdrawal. You are responsible for issuing any registration cost refunds based on your own refund policy.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I manually add a player who is having trouble registering?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022You can manually add a player using the green Add New Attendee button in the Attendees tab. You\u0027ll select their events and payment method at the time of adding.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Learn how to move a player to the waiting list in your tournament using the attendees tab and event options step-by-step with video and images.","keywords":"tournament management; attendees tab; player registration; move to waiting list; event registration; waitlist process; user interface; event management; participant tracking; registration update","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":0,"total_views":213,"date_published":"2025-12-15T08:32:00","date_updated":"2026-08-28T15:37:50.86","date_created":"2026-02-28T20:38:52.637"}}}