{"Status":true,"Message":"","Response":{"post":{"postuid":"72000633369","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Configure Checkout Options for Your Tournament in PT","slug":"72000633369-checkout-options","html":"\u003Cp\u003E\u003Ca href=\u0022/article/how-club-billing-works-on-pickleballcom\u0022\u003ECheckout options\u003C/a\u003E in Pickleball Tournaments (PT) control how players pay to register \u2014 whether through Stripe, on-site at the event, after a pay-later deadline, on an external site you already use, or by custom instructions you write yourself. This guide walks through every option, when to use each one, and the service-fee implications. Watch the short video below or follow the step-by-step sections for full detail.\u003C/p\u003E\u003Ciframe src=\u0022https://www.youtube.com/embed/zw61r560Jeo\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Ch2 id=\u0022table_of_contents\u0022\u003ETable of Contents\u003C/h2\u003E\u003Col\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#stripe_with_your_own_account\u0022\u003EStripe with your own account\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#stripe_using_our_account\u0022\u003EStripe using our account\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#onsite_payment\u0022\u003EOnsite payment\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#pay_later\u0022\u003EPay later\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#external_payment_url\u0022\u003EExternal payment URL\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#custom_payment_instructions\u0022\u003ECustom payment instructions\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000633369-how-to-configure-checkout-options-for-your-tournament-in-pt#related_resources\u0022\u003ERelated Resources\u003C/a\u003E\u003C/li\u003E\u003C/ol\u003E\u003Chr\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EOnce a player registers, the tournament owner is charged service fees for that registration whether the player ultimately pays, plays, or no-shows. Plan your checkout option carefully and review your refund policy before opening registration.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022stripe_with_your_own_account\u0022\u003EStripe with your own account\u003C/h2\u003E\u003Cp\u003EPT partners with Stripe for online payments. If you\u0027ve already added your own Stripe email and information under \u003Cb\u003ECheckout Options\u003C/b\u003E in your Club, you can click \u003Cb\u003EActivate\u003C/b\u003E here to turn on Stripe payments for this tournament. If you haven\u0027t set up Stripe yet, head over to the Club\u0027s Checkout Options page first \u2014 see \u003Ca href=\u0022https://pickleball.com/docs/en/72000615229-how-to-set-up-stripe-as-a-payment-option\u0022\u003EHow to Set Up Stripe as a Payment Option\u003C/a\u003E.\u003C/p\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/f6d24bcca338c7a33ad1d90261fe1978.png?v=728543454\u0022 data-width=\u0022258\u0022 data-height=\u0022278\u0022 style=\u0022\u0022 alt=\u0022Activate Stripe in the tournament\u0027s Checkout Options\u0022/\u003E\u003Cfigcaption\u003EClick Activate to turn on Stripe payments using your own account.\u003C/figcaption\u003E\u003C/figure\u003E\u003Chr\u003E\u003Ch2 id=\u0022stripe_using_our_account\u0022\u003EStripe using our account\u003C/h2\u003E\u003Cp\u003EIf you want to collect online payments but don\u0027t have your own Stripe account, you can use PT\u0027s Stripe account instead. This option carries an \u003Cb\u003Eadditional $5.00 per player fee\u003C/b\u003E billed to your tournament at the end of the event. Fill in the information in this section and click Activate to turn it on.\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022onsite_payment\u0022\u003EOnsite payment\u003C/h2\u003E\u003Cp\u003EOnsite payment lets players register without paying upfront \u2014 they pay you in person on tournament day (cash, check, or however you handle it locally). You can run Onsite Payment alongside a Stripe option, giving players the choice between paying online at registration or settling up day-of.\u003C/p\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/c6853cbf6e49cea8faba221a7edae4b1.png?v=721945803\u0022 data-width=\u0022662\u0022 data-height=\u0022535\u0022 style=\u0022max-width: 662px;\u0022 alt=\u0022Onsite Payment settings\u0022/\u003E\u003Cfigcaption\u003EOnsite Payment lets players register without paying online.\u003C/figcaption\u003E\u003C/figure\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EWhen a player pays by cash or check rather than through Stripe, you\u0027ll need to manually record their payment in the Attendees screen so PT shows them as paid. Otherwise the system continues to flag them as having a balance due.\u003C/p\u003E\u003C/cite\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/a5eeecb63c754359f86072f16657c56f.png?v=725457231\u0022 data-width=\u0022651\u0022 data-height=\u0022269\u0022 style=\u0022max-width: 651px;\u0022 alt=\u0022Recording an onsite payment for a player\u0022/\u003E\u003Cfigcaption\u003ERecording an onsite payment from the Attendees screen.\u003C/figcaption\u003E\u003C/figure\u003E\u003Chr\u003E\u003Ch2 id=\u0022pay_later\u0022\u003EPay later\u003C/h2\u003E\u003Cp\u003EPay Later works the same way as Onsite Payment except players have a deadline to arrange payment. Set the deadline to whatever works for your event. As with Onsite Payment, any payments received by cash or check (rather than online through PT) need to be manually recorded so the player shows as paid in the system.\u003C/p\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/07f6bf62b92af99e6992663ecfde2cca.png?v=724452415\u0022 data-width=\u0022637\u0022 data-height=\u0022334\u0022 style=\u0022max-width: 637px;\u0022 alt=\u0022Pay Later deadline settings\u0022/\u003E\u003Cfigcaption\u003EPay Later lets you set a deadline by which players must arrange payment.\u003C/figcaption\u003E\u003C/figure\u003E\u003Chr\u003E\u003Ch2 id=\u0022external_payment_url\u0022\u003EExternal payment URL\u003C/h2\u003E\u003Cp\u003EIf you already accept payments through another platform (a club website, a separate processor, etc.), enter the URL here and players will be automatically transferred to that location to complete payment.\u003C/p\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/8f124ac89576a073a943771eda9ae811.png?v=723616382\u0022 data-width=\u0022639\u0022 data-height=\u0022371\u0022 style=\u0022max-width: 639px;\u0022 alt=\u0022External payment URL field\u0022/\u003E\u003Cfigcaption\u003EExternal Payment URL redirects players to your own payment platform.\u003C/figcaption\u003E\u003C/figure\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EExternal payment URLs do not record payments in PT. You\u0027ll need to manually record each player\u0027s payment in the Attendees screen, or PT will continue to show them as owing money.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022custom_payment_instructions\u0022\u003ECustom payment instructions\u003C/h2\u003E\u003Cp\u003ECustom lets you write a free-form text instruction box telling players how to pay (mail a check, Venmo a specific handle, wire transfer, etc.). Use this when none of the structured options above fit your setup.\u003C/p\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/9f4af5a6d312fb895597b71f4fcf4d01.png?v=752221450\u0022 data-width=\u0022650\u0022 data-height=\u0022498\u0022 style=\u0022max-width: 650px;\u0022 alt=\u0022Custom payment instructions text box\u0022/\u003E\u003Cfigcaption\u003ECustom lets you write your own payment instructions for players.\u003C/figcaption\u003E\u003C/figure\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EAt least one payment option must be turned on before your tournament can be completed and opened for registration. PT won\u0027t let you open registration with all checkout options disabled.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I use more than one checkout option at the same time?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. The most common combination is Stripe plus Onsite Payment \u2014 players who want to pay online can do so at registration, and players who prefer to pay in person can sign up now and settle up on event day. You can mix and match any combination that fits your tournament.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat\u0027s the difference between using my own Stripe account and PT\u0027s Stripe account?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EUsing your own Stripe account is free (beyond Stripe\u0027s own processing fees). Using PT\u0027s Stripe account carries an additional $5.00 per player fee billed to your tournament at the end of the event. If you run tournaments regularly, setting up your own Stripe account is usually the better long-term choice.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I record a payment that came in by cash or check?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EOpen the player\u0027s registration in the Attendees screen and manually mark the payment as received. Until you do this, PT keeps showing the player as having a balance due, even if you\u0027ve physically collected the money.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWill I still owe service fees if a player no-shows or backs out?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Service fees are tied to the registration itself, not to whether the player actually plays. Once a player completes registration, the tournament owner is charged the service fee regardless of attendance or refund status. Factor this into your refund policy.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I change my checkout option after registration opens?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, but be careful. Adding a new option (for example, enabling Onsite Payment alongside Stripe) is generally safe. Removing or disabling an option that players have already used can cause confusion and may strand pending registrations. When in doubt, contact \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E before making changes mid-registration.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000615229-how-to-set-up-stripe-as-a-payment-option\u0022\u003EHow to Set Up Stripe as a Payment Option\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000615226-how-to-set-up-registration-costs\u0022\u003EHow to Set Up Registration Costs for Your Tournament in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000615191-tournament-pricing\u0022\u003ETournament Pricing and Fees in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000646226-how-and-when-a-tournament-is-charged\u0022\u003EHow and When a Tournament Is Charged\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about checkout options or payment processing? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I use more than one checkout option at the same time?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. The most common combination is Stripe plus Onsite Payment \u2014 players who want to pay online can do so at registration, and players who prefer to pay in person can sign up now and settle up on event day. You can mix and match any combination that fits your tournament.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What\u0027s the difference between using my own Stripe account and PT\u0027s Stripe account?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Using your own Stripe account is free (beyond Stripe\u0027s own processing fees). Using PT\u0027s Stripe account carries an additional $5.00 per player fee billed to your tournament at the end of the event. If you run tournaments regularly, setting up your own Stripe account is usually the better long-term choice.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I record a payment that came in by cash or check?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Open the player\u0027s registration in the Attendees screen and manually mark the payment as received. Until you do this, PT keeps showing the player as having a balance due, even if you\u0027ve physically collected the money.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Will I still owe service fees if a player no-shows or backs out?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Service fees are tied to the registration itself, not to whether the player actually plays. Once a player completes registration, the tournament owner is charged the service fee regardless of attendance or refund status. Factor this into your refund policy.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I change my checkout option after registration opens?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes, but be careful. Adding a new option (for example, enabling Onsite Payment alongside Stripe) is generally safe. Removing or disabling an option that players have already used can cause confusion and may strand pending registrations. When in doubt, contact support@pickleball.com before making changes mid-registration.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Learn how to set up and activate multiple payment options like Stripe, PayPal, onsite, pay later, and custom methods for your tournament registrations.","keywords":"Stripe; online payment; Check out Options; tournament fees; Onsite Payment; PayPal; Pay Later; manual payment recording; payment URL; custom payment instructions","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":9,"total_views":139,"date_published":"2026-01-26T08:00:00","date_updated":"2026-07-31T14:00:55.72","date_created":"2026-02-28T20:26:47.33"}}}