{"Status":true,"Message":"","Response":{"post":{"postuid":"72000633574","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Email Players Using the Messages Tab in PT","slug":"72000633574-how-to-use-the-messages-tab-to-email-players","html":"\u003Cp\u003EThe Messages tab in Pickleball Tournaments (PT) lets you send targeted email campaigns to your registered players. You can target all attendees or specific groups, schedule sends in advance, and use templates for common communications like start times and weather alerts.\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_send_an_email_to_players\u0022\u003EHow to send an email to players\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EFrom your tournament, open the \u003Cb\u003E3-line menu\u003C/b\u003E and select the \u003Cb\u003EMessages\u003C/b\u003E tab.\u003C/li\u003E\u003Cli\u003EClick the green \u003Cb\u003EAdd a Campaign\u003C/b\u003E button.\u003C/li\u003E\u003Cli\u003EFill in the campaign details (see field descriptions below).\u003C/li\u003E\u003Cli\u003EToggle \u003Cb\u003EReady to Send as Scheduled\u003C/b\u003E to \u003Cb\u003EYes\u003C/b\u003E. Without this, the email will not send.\u003C/li\u003E\u003Cli\u003EOptionally enter your email address in the \u003Cb\u003ESend Test\u003C/b\u003E field to preview what players will receive.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E. The email will send at your scheduled date and time.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EAlways toggle Ready to Send as Scheduled to Yes before saving. If this is left off, your email will never send regardless of the scheduled time.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022campaign_field_reference\u0022\u003ECampaign field reference\u003C/h2\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003EField\u003C/th\u003E\u003Cth\u003EWhat it does\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\u003Ctr\u003E\u003Ctd\u003ECampaign Title\u003C/td\u003E\u003Ctd\u003EInternal label for your own reference \u2014 not visible to players\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EReply to Email\u003C/td\u003E\u003Ctd\u003EThe email address players can reply to\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EFrom Name\u003C/td\u003E\u003Ctd\u003EThe sender name that appears in the player\u0027s inbox\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EType\u003C/td\u003E\u003Ctd\u003EWho receives the email \u2014 use the dropdown to target all attendees, waitlist players, managers, or other groups\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EDate \u0026amp; Time to Send\u003C/td\u003E\u003Ctd\u003EWhen the email sends \u2014 allow at least 30 minutes from now for the email to queue properly\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ERegistration Date\u003C/td\u003E\u003Ctd\u003EOptional filter to target players who registered within a specific date range\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EGender\u003C/td\u003E\u003Ctd\u003EOptional filter to target players by gender\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ESpecific Events\u003C/td\u003E\u003Ctd\u003EOptional filter to send only to players in selected events \u2014 if none selected, all players in the Type group receive the email\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003ESchedule emails at least 30 minutes in advance. If you set a send time less than 30 minutes away on a large tournament, the email may not queue in time and could fail to send.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022email_templates\u0022\u003EEmail templates\u003C/h2\u003E\u003Cp\u003EAfter setting your audience and schedule, click \u003Cb\u003E\u003Ca href=\u0022/72000649948-how-to-use-the-messaging-templates\u0022\u003EEmail Templates\u003C/a\u003E\u003C/b\u003E to compose your message. Some campaign types offer pre-built templates \u2014 others provide a blank text field. Fill in your content and save.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EFor urgent weather communications, use PT\u0027s dedicated weather alert system rather than a standard campaign email. Weather alerts are sent immediately and bypass the standard queue. See \u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays:-a-guide-for-tournament-directors\u0022\u003EManaging Weather Delays: A Guide for Tournament Directors\u003C/a\u003E.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently asked questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I schedule emails in advance?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Set up your campaigns in advance with a future send date. This is especially useful for registration deadline reminders, start time notifications, and day-of logistics emails.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat if I need to email players urgently?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EUse the weather alert system instead \u2014 standard campaign emails require at least 30 minutes to queue. Weather alerts bypass this and send immediately.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I email all players at once?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ELeave the events filter blank \u2014 with no specific events selected, the email goes to all players in your chosen Type group.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_articles\u0022\u003ERelated articles\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays:-a-guide-for-tournament-directors\u0022\u003EManaging Weather Delays: A Guide for Tournament Directors\u003C/a\u003E\u003C/li\u003E\u003Cli\u003EHow to Manage Players During Registration in PT\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about messaging players? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I schedule emails in advance?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Set up your campaigns in advance with a future send date. This is especially useful for registration deadline reminders, start time notifications, and day-of logistics emails.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What if I need to email players urgently?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Use the weather alert system instead \u2014 standard campaign emails require at least 30 minutes to queue. Weather alerts bypass this and send immediately.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I email all players at once?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Leave the events filter blank \u2014 with no specific events selected, the email goes to all players in your chosen Type group.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Learn how to create and schedule email campaigns for your tournament using the Messages tab to effectively communicate with players.","keywords":"3-line Menu; Messages tab; Add a Campaign; Ready to Send as Scheduled; Send Test; Campaign Title; Reply to Email; From Name; Email Templates; Tournament email targeting","display_toc":true,"has_workingcopy":true,"allow_indexing":true,"sort_order":1,"total_views":195,"date_published":"2025-12-15T08:32:00","date_updated":"2026-07-17T16:13:51.04","date_created":"2026-02-28T20:38:54.183"}}}