{"Status":true,"Message":"","Response":{"post":{"postuid":"72000637050","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Use the Kiosk to Check In Players in PT","slug":"72000637050-how-to-use-the-kiosk-to-check-in-players","html":"\u003Cp\u003EThe Kiosk Check-In feature lets you check players in on tournament day using any device with a browser. Once checked in, a green icon appears next to the player\u0027s name in the Live Console bracket \u2014 giving the \u003Ca href=\u0022https://pickleball.com/docs/en/72000645403-tournament-desk-day-of-operations---recommended-setup-and-location\u0022\u003Etournament desk\u003C/a\u003E a real-time view of who has arrived without needing to contact the check-in station. You can also review check-in by event and text players who haven\u0027t arrived yet.\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022before_you_begin\u0022\u003EBefore You Begin\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003EYour tournament is set up and players are registered.\u003C/li\u003E\u003Cli\u003ETo text players from the check-in screens, texting must be enabled for your tournament. It\u0027s an optional service with a per-player fee. See \u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-send-a-text-or-email-to-a-specific-tournament-player\u0022\u003EHow to Send a Text or Email to a Specific Tournament Player\u003C/a\u003E.\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_check_in_a_player\u0022\u003EHow to Check In a Player\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EFrom your tournament, open the \u003Cb\u003E3-line menu\u003C/b\u003E and select \u003Cb\u003EKiosk Pages\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003ESelect \u003Cb\u003ECheckin Desk\u003C/b\u003E from the menu.\u003C/li\u003E\u003Cli\u003ESearch for the player by name.\u003C/li\u003E\u003Cli\u003EOnce located, click the \u003Cb\u003Edownward arrow\u003C/b\u003E next to their name and select \u003Cb\u003ECheck In\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EIf your tournament uses the optional texting service, verify the player\u0027s phone number and confirm that \u003Cb\u003EYes, I want texts\u003C/b\u003E is turned on.\u003C/li\u003E\u003Cli\u003EAll events the player is registered for will show. Check them in for the event(s) taking place that day only.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave Check In\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe player is now checked in, and a green icon appears next to their name in the Live Console bracket.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EOnly check players in for the events happening that day. If a player is registered for multiple events across multiple days, check them in only for today\u0027s event to avoid confusion.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022review_checkin_by_event_and_text_players_who_havent_arrived\u0022\u003EReview Check-In by Event and Text Players Who Haven\u0027t Arrived\u003C/h2\u003E\u003Cp\u003ETo see who still needs to check in, open the Checkin Desk and select an event. From that event\u0027s page you can text the players who haven\u0027t checked in, so you don\u0027t have to track them down yourself.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022578\u0022 data-height=\u0022245\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/9f0cabd0-84ba-4931-9672-1007423d5b95.png?v=-847448340\u0022 style=\u0022max-width: 578px;\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003E\u003C/p\u003E\u003Col\u003E\u003Cli\u003EFrom your tournament, open the \u003Cb\u003E3-line menu\u003C/b\u003E, select \u003Cb\u003EKiosk Pages\u003C/b\u003E, then select \u003Cb\u003ECheckin Desk\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EUse the date menu to choose the day you\u0027re checking in.\u003C/li\u003E\u003Cli\u003EFind the event in the list. Each event shows its start time and a red number for the players who still need to check in.\u003C/li\u003E\u003Cli\u003EClick the event. A page opens listing every player in that event.\u003C/li\u003E\u003Cli\u003EChoose who to text: tick \u003Cb\u003EALL\u003C/b\u003E, click \u003Cb\u003ESelect Not Checked In\u003C/b\u003E to pick only the players who haven\u0027t checked in, or tick individual players.\u003C/li\u003E\u003Cli\u003EType your message in the text box just below the player list. A character counter under the box counts down as you type, so you can see how many characters you have left.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESend Text\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe selected players receive your message as a text.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EText messages must be about your tournament only. Don\u0027t include advertising or any content about CBD, alcohol, marijuana, or any other substance. Violations can result in immediate termination of your tournament.\u003C/p\u003E\u003C/cite\u003E\u003Ch3 id=\u0022turn_on_texts_for_a_player_whos_opted_out\u0022\u003ETurn On Texts for a Player Who\u0027s Opted Out\u003C/h3\u003E\u003Cp\u003EPlayers who are opted out of texts show a red X and \u003Cb\u003EOpted OUT of texts\u003C/b\u003E next to their name instead of a checkbox, and they won\u0027t receive your message. To include them, click \u003Cb\u003ETurn On Texts\u003C/b\u003E next to their name. The player receives a text letting them know they\u0027ve been opted in to texts. If they reply STOP, they won\u0027t receive any more texts from your tournament. You can also turn on texts from the text page in the Live Console:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022475\u0022 data-height=\u0022475\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/e9aa1154-2cf0-4e50-bf33-408fc1d3eb74.png?v=-223233380\u0022 style=\u0022max-width: 475px;\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003E\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022viewing_checkin_status_in_the_live_console\u0022\u003EViewing Check-In Status in the Live Console\u003C/h2\u003E\u003Cp\u003EOnce a player is checked in, a green icon appears next to their name in the bracket view in the Live Console. This allows the tournament desk to see at a glance when all players in an event have arrived \u2014 without needing to contact the check-in desk.\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I use a tablet or phone for check-in?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. The Kiosk Pages are designed to work on any device with a browser, including tablets and phones. Using a dedicated tablet at the check-in desk is the most common setup.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I know when a player has been checked in?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EA green icon appears next to their name in the bracket view in the Live Console. Events where all players have checked in show the green icon for every team.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow can I see a player\u0027s t-shirt size (or other custom question answers) during check-in?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ETurn on the \u003Cb\u003EShow this item on the check-in screen?\u003C/b\u003E toggle for that question. Go to the 3-line menu, select \u003Cb\u003EUser Defined\u003C/b\u003E, open the question, and enable the toggle under Basic Info. Once it\u0027s on, the player\u0027s answer (t-shirt size, dietary preference, etc.) displays on the Kiosk check-in screen when you check them in. See \u003Ca href=\u0022https://pickleball.com/docs/en/72000617746-how-to-create-a-t-shirt-question\u0022\u003EHow to Create Custom Registration Questions (User Defined) in PT\u003C/a\u003E.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I still search for a player by name?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. On the Check In screen, search by first name, last name, email address, or phone number to find a player\u0027s registration.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I see how many players still need to check in?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EOn the Check In screen, each event shows a red number for the players who still need to check in. Click the event to see exactly who they are.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I text only the players who haven\u0027t checked in?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Open the event from the Checkin Desk, click \u003Cb\u003ESelect Not Checked In\u003C/b\u003E to choose just those players, type your message in the text box, and click \u003Cb\u003ESend Text\u003C/b\u003E.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhy does a player show Opted OUT of texts?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EThat player isn\u0027t currently set to receive texts from your tournament, so they won\u0027t get your message. Click \u003Cb\u003ETurn On Texts\u003C/b\u003E next to their name to include them. They\u0027ll receive a text letting them know they\u0027ve been opted in, and they can reply STOP at any time to opt back out.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000645403-tournament-desk-day-of-operations---recommended-setup-and-location\u0022\u003ETournament Desk Day of Operations \u2014 Recommended Setup and Location\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-send-a-text-or-email-to-a-specific-tournament-player\u0022\u003EHow to Send a Text or Email to a Specific Tournament Player\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000648222-how-to-print-qr-codes-for-your-tournament-to-direct/assist-players\u0022\u003EHow to Print QR Codes for Your Tournament in PT\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000617746-how-to-create-a-t-shirt-question\u0022\u003EHow to Create Custom Registration Questions (User Defined) in PT\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003ENeed more help? Email us at \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I use a tablet or phone for check-in?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. The Kiosk Pages are designed to work on any device with a browser, including tablets and phones. Using a dedicated tablet at the check-in desk is the most common setup.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I know when a player has been checked in?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022A green icon appears next to their name in the bracket view in the Live Console. Events where all players have checked in show the green icon for every team.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How can I see a player\u0027s t-shirt size (or other custom question answers) during check-in?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Turn on the Show this item on the check-in screen? toggle for that question. Go to the 3-line menu, select User Defined , open the question, and enable the toggle under Basic Info. Once it\u0027s on, the player\u0027s answer (t-shirt size, dietary preference, etc.) displays on the Kiosk check-in screen when you check them in. See How to Create Custom Registration Questions (User Defined) in PT .\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I still search for a player by name?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. On the Check In screen, search by first name, last name, email address, or phone number to find a player\u0027s registration.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I see how many players still need to check in?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022On the Check In screen, each event shows a red number for the players who still need to check in. Click the event to see exactly who they are.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I text only the players who haven\u0027t checked in?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Open the event from the Checkin Desk, click Select Not Checked In to choose just those players, type your message in the text box, and click Send Text .\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Why does a player show Opted OUT of texts?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022That player isn\u0027t currently set to receive texts from your tournament, so they won\u0027t get your message. Click Turn On Texts next to their name to include them. They\u0027ll receive a text letting them know they\u0027ve been opted in, and they can reply STOP at any time to opt back out.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Learn how to check in players for events using the kiosk pages, verify info, and track check-ins easily with the Live Console\u0027s green icon indicator.","keywords":"Kiosk Pages;Checkin Desk;Player Check In;Search Player;Texting Option;Event Registration;Save Check In;Live Console;Tournament Management;Player Status","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":2,"total_views":262,"date_stale":"2027-12-31T00:00:00","date_published":"2025-12-15T08:36:00","date_updated":"2026-10-22T12:57:49.87","date_created":"2026-02-28T20:39:09.127"}}}