{"Status":true,"Message":"","Response":{"post":{"postuid":"72000645403","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"Tournament Desk Day of Operations - Recommended Setup and Location","slug":"72000645403-tournament-desk-day-of-operations---recommended-setup-and-location","html":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003ERunning a successful tournament revolves around the Tournament Desk and its ability to quickly and precisely resolve issues and get scores entered and matches on and off court. \u0026nbsp;This can be a highly stressful position, so we have the following recommendations for tournament to follow:\u003C/p\u003E\u003Ch2 id=\u0022location\u0022\u003ELocation\u003C/h2\u003E\u003Cp\u003EAnytime it is available, the tournament operations desk should be in a private location and not accessible by the general public/players. \u0026nbsp;We recommend a separate room only accessible to volunteers or essential staff. \u0026nbsp;If outdoors, I highly recommend setting up a tent that is enclosed partially to keep the general public or players away from the desk. \u0026nbsp;A separate \u0022Check in Desk\u0022 should be used with volunteers having their own computers. \u0026nbsp;I recommend this is in a different location closer to player courts and away from the Tournament Desk.\u003C/p\u003E\u003Cp\u003ESet up instead a \u0022find a player\u0022 or additional \u0022court desk\u0022 out near the players that they can report to if they have a question. \u0026nbsp;The person assigned to this location can assist the players in finding the location they should go to or in general questions so the tournament desk can focus on keeping the tournament running.\u003C/p\u003E\u003Ch2 id=\u0022staff_and_equipment\u0022\u003EStaff and Equipment\u003C/h2\u003E\u003Cp\u003EWe recommend that at least 2 staff members are available on site always during the running of the tournament. \u0026nbsp;If an issue with the software or something else takes place, this allows one operator to contact support or work on resolving the issue while the other person continues to run the event.\u003C/p\u003E\u003Cp\u003EEach operator on site should have access to a laptop or computer and it is recommended that both are attached to a printer if scoresheets are being printed. \u0026nbsp;\u003C/p\u003E\u003Cp\u003EIf you are using internet connections, be sure these are tested on site before the day of the tournament to make sure they correctly work. \u0026nbsp;It is recommended that you have multiple backups to this as well.\u003C/p\u003E\u003Cp\u003EIf you are using scoresheets, print multiple blank sheets to have on site and make sure you have access to the ability to make copies if needed. \u0026nbsp;If you have a printer issue on site you may want to move to adding team names to a blank scoresheet to send out and keep the tournament running while the printer issues are resolved. \u0026nbsp;The Blank Scoresheets option can be found in the Live Console above the list of events:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022598\u0022 data-height=\u002296\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/b526c1d40a8ae62c1c77d097548e5401.png?v=624276853\u0022 style=\u0022max-width: 598px;\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022backup_planning\u0022\u003EBackup Planning\u003C/h2\u003E\u003Cp\u003EWe highly recommend that you print off hard copies of every event. \u0026nbsp;You can find this location in the \u0022Live Console\u0022 section by clicking on the verified event name and then \u0022Print Page\u0022 at the top. \u0026nbsp;This gives you an option to progress and play out matches shown if for some reason you are unable to access the software. \u0026nbsp;While very unlikely, and issues like this are quickly resolved by our tech department, it is important to give yourself every option.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022879\u0022 data-height=\u0022164\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/aa8ce4168390263682612ead9cfa4294.png?v=651968942\u0022 style=\u0022max-width: 879px;\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ERemember that the Tournament Desk is the backbone of the tournament operations the day of the tournament. \u0026nbsp;Allowing them to focus on getting matches input and sent out is key to the tournament staying on time and being successful.\u003C/p\u003E\u003Cp\u003EIf at any time support is need, please see the Chat Bot function located on \u003Ca href=\u0022//pickleballtournaments.com\u0022\u003Epickleballtournaments.com\u003C/a\u003E in the bottom right hand corner. Our live chat is available Monday-Thursday from 10am to 5pm EST, and Friday, Saturday \u0026amp; Sunday from 6:30am to 5pm EST to support and help troubleshoot. \u0026nbsp;You can also email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E if the issue is not an emergency.\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E","publish_status":0,"post_type":"Article","authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","author":{"authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1"},"featured_image_updating":false,"meta_description":"TABLE OF CONTENTS Location Staff and Equipment Backup Planning Running a successful tournament revolves around the Tournament Desk and its ability to quickly and precisely resolve issues and get scores entered and matches on and off court. \u0026nbsp;This can be a highly stressful position, so we have the following recommendations for tournament to follow: Location Anytime it is available, the tournament operations desk should be in a private location and not accessible by the general public/players. \u0026nbsp;W ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":13,"date_published":"2025-12-15T08:37:00","date_updated":"2026-04-27T17:12:36.8","date_created":"2026-02-28T20:39:19.54"}}}