{"Status":true,"Message":"","Response":{"post":{"postuid":"72000647546","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"Managing Weather Delays: A Guide for Tournament Directors","slug":"72000647546-managing-weather-delays:-a-guide-for-tournament-directors","html":"\u003Cp\u003EWhen weather threatens your tournament, your communication becomes as important as your schedule. Players who receive clear, timely updates stay calm and trust your leadership \u2014 players left in the dark get frustrated and overwhelmed. This guide covers how to use PT\u0027s Weather Alert feature and how to communicate effectively throughout a delay.\u003C/p\u003E\u003Ch2 id=\u0022table_of_contents\u0022\u003ETable of Contents\u003C/h2\u003E\u003Col\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays-a-guide-for-tournament-directors#how_to_post_a_weather_alert\u0022\u003EHow to post a weather alert\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays-a-guide-for-tournament-directors#communication_best_practices\u0022\u003ECommunication best practices\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays-a-guide-for-tournament-directors#using_text_messaging_during_a_delay\u0022\u003EUsing text messaging during a delay\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays-a-guide-for-tournament-directors#frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000647546-managing-weather-delays-a-guide-for-tournament-directors#related_resources\u0022\u003ERelated Resources\u003C/a\u003E\u003C/li\u003E\u003C/ol\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_post_a_weather_alert\u0022\u003EHow to post a weather alert\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EFrom your tournament, open the \u003Cb\u003E3-line menu\u003C/b\u003E and select \u003Cb\u003EEdit Tourney\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EGo to the \u003Cb\u003EBasic Info\u003C/b\u003E section and scroll to the bottom.\u003C/li\u003E\u003Cli\u003EToggle \u003Cb\u003EShow Weather Alert\u003C/b\u003E to on.\u003C/li\u003E\u003Cli\u003EType your update message into the text box.\u003C/li\u003E\u003Cli\u003ESave. Your message immediately appears as a pop-up notification on your public tournament listing.\u003C/li\u003E\u003C/ol\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/cbab60e2076f0831e0041df96bee5623.png?v=1049845554\u0022 data-width=\u0022870\u0022 data-height=\u0022220\u0022 style=\u0022max-width: 870px;\u0022 alt=\u0022Weather Alert toggle and text field in the Basic Info section of Edit Tourney\u0022/\u003E\u003Cfigcaption\u003EWeather Alert is found near the bottom of the Basic Info section\u003C/figcaption\u003E\u003C/figure\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/1f354dae19b4168ab24375766c0a4c57.png?v=1051553196\u0022 data-width=\u0022854\u0022 data-height=\u0022410\u0022 style=\u0022max-width: 854px;\u0022 alt=\u0022Weather alert pop-up displayed on a public tournament listing page\u0022/\u003E\u003Cfigcaption\u003EThe alert appears as a pop-up on your public tournament page\u003C/figcaption\u003E\u003C/figure\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EUpdate your weather alert message as conditions change \u2014 players always see the most current version when they visit your tournament page.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022communication_best_practices\u0022\u003ECommunication best practices\u003C/h2\u003E\u003Ch3 id=\u0022communicate_early_and_often\u0022\u003ECommunicate early and often\u003C/h3\u003E\u003Cp\u003EOver-communication is always better than silence. Even if nothing has changed, a brief update confirming you\u0027re monitoring the situation reassures players. Recommended cadence:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003ENight before (uncertain forecast):\u003C/b\u003E Acknowledge the forecast and give a specific time for your next update. Example: \u0022Update (Tues 7:00 PM): We\u0027re monitoring tomorrow\u0027s forecast. Tournament is on schedule. Next update at 6:30 AM.\u0022\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EFirst sign of delay:\u003C/b\u003E Post immediately when play is suspended. Example: \u0022Update (Tues 8:15 AM CDT): Play suspended due to lightning. All players seek shelter. Next update at 8:45 AM CDT.\u0022\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EDuring a prolonged delay:\u003C/b\u003E Update every 30\u201345 minutes even if nothing has changed. Example: \u0022Update (Tues 9:15 AM CDT): Courts remain wet. Rain has lightened. Still hopeful to resume. Next update at 10:00 AM CDT.\u0022\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECancellation:\u003C/b\u003E Make it clear and final. Include what happens next for scheduling, refunds, or credits.\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022the_sin_method__what_every_update_needs\u0022\u003EThe S.I.N. method \u2014 what every update needs\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003ES \u2014 Status:\u003C/b\u003E What is the current state of play? (e.g., \u0022Play is suspended,\u0022 \u0022Delayed start,\u0022 \u0022All matches canceled\u0022)\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EI \u2014 Instruction:\u003C/b\u003E What should players do right now? (e.g., \u0022Seek shelter,\u0022 \u0022Stay near the tournament desk\u0022)\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EN \u2014 Next update:\u003C/b\u003E When will you post again? Always give a specific time \u2014 this is the most important part.\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022four_rules_to_follow\u0022\u003EFour rules to follow\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EBe the single source of truth.\u003C/b\u003E Direct all players to your tournament webpage for official updates. This prevents rumors and gives players a consistent place to check.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ESet a realistic tone.\u003C/b\u003E Be optimistic but don\u0027t make promises you can\u0027t keep. Cautious and accurate beats confident and wrong.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EDon\u0027t go dark.\u003C/b\u003E Silence for hours is the worst thing you can do during a delay. Regular updates show players you\u0027re organized and in control.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EGive a final decision clearly.\u003C/b\u003E When you cancel events, make the announcement definitive and explain what happens next.\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Ch2 id=\u0022using_text_messaging_during_a_delay\u0022\u003EUsing text messaging during a delay\u003C/h2\u003E\u003Cp\u003EIf you have PT\u0027s texting service enabled, it\u0027s especially powerful during weather delays:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EFrom the \u003Cb\u003EAttendees\u003C/b\u003E tab, use the menu button next to a player\u0027s name to send a text to an individual player\u003C/li\u003E\u003Cli\u003EFrom \u003Cb\u003ELive Console\u003C/b\u003E, use the \u003Cb\u003EOptions\u003C/b\u003E tab on a verified event to text all players in that event at once \u2014 ideal for venue changes or calling players back to courts\u003C/li\u003E\u003Cli\u003ECourt Desk automatically texts players when assigned to a court or when their match is ready\u003C/li\u003E\u003Cli\u003EPlayers receive a confirmation text any time a match score is entered\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EText messaging is available for US tournaments and select other countries for an additional per-player fee. See \u003Ca href=\u0022https://pickleball.com/docs/en/72000615191-tournament-pricing\u0022\u003ETournament Pricing and Fees in PT\u003C/a\u003E for details.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I update the weather alert after I\u0027ve posted it?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Go to Edit Tourney \u2192 Basic Info, update the Weather Alert text field, and save. Players will see the updated message immediately.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow do I remove the alert once conditions improve?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EToggle Show Weather Alert off and save. The pop-up will stop appearing on your tournament listing.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat\u0027s the fastest way to reach all players during a delay?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EUse the Live Console Options tab to text all players in an event instantly. This bypasses the campaign email queue and sends immediately.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-send-a-text-or-email-to-a-specific-tournament-player\u0022\u003EHow to Send a Text or Email to a Specific Tournament Player\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000646262-how-to-enable-player-scoring-and-auto-run-your-tournament\u0022\u003EHow to Enable Player Scoring and Auto-Run Your Tournament\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000615191-tournament-pricing\u0022\u003ETournament Pricing and Fees in PT\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about weather delays or tournament communication? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I update the weather alert after I\u0027ve posted it?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Go to Edit Tourney \u2192 Basic Info, update the Weather Alert text field, and save. Players will see the updated message immediately.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How do I remove the alert once conditions improve?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Toggle Show Weather Alert off and save. The pop-up will stop appearing on your tournament listing.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What\u0027s the fastest way to reach all players during a delay?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Use the Live Console Options tab to text all players in an event instantly. This bypasses the campaign email queue and sends immediately.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","author":{"authoruid":"42b786ed-5ff2-467c-9593-d828908ee6d2","name":"Christy Cook","url":"https://www.linkedin.com/in/christy-cook-texas/","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/45a0010e-ec76-43e9-9914-4376bfa80903/4025e8c9-71ea-4557-850d-662c78598919/4fd2cf59-047a-4a00-8a6d-2d9c6c9f91fe.jpg?v=1114665229","linkedin_url":"https://www.linkedin.com/in/christy-cook-texas/"},"featured_image_updating":false,"meta_description":"Ensure clear, timely weather updates for your outdoor tournament with our Weather Alert feature\u2014keep players informed and reduce confusion effectively.","keywords":"outdoor event; inclement weather; communication; Weather Alert feature; tournament updates; update cadence; S.I.N. method; player instructions; text messaging; quick communication","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":12,"total_views":129,"date_published":"2025-12-15T08:37:00","date_updated":"2026-06-29T16:15:39.583","date_created":"2026-02-28T20:39:17.093"}}}