{"Status":true,"Message":"","Response":{"post":{"postuid":"93a113ae-1d2d-4d35-a523-8c8f887ac9aa","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"Understanding Manager and Owner Roles in Your Club","slug":"article/club-managers-vs-club-owners-whats-the-difference","html":"\u003Cp\u003EIn \u003Ca href=\u0022https://www.pickleballclubs.com\u0022\u003EPickleball Clubs (PC)\u003C/a\u003E, add \u003Cb\u003EManagers\u003C/b\u003E to handle day-to-day operations and \u003Cb\u003EOwners\u003C/b\u003E to publicly credit who owns the Club \u2014 both are set up from the \u003Cb\u003EManagers and Owners\u003C/b\u003E tabs on the Edit Organization screen. This guide explains what each role does, how to add and edit them, and how to change your primary manager.\u003C/p\u003E\u003Ch2 id=\u0022watch_a_video_walkthrough\u0022\u003EWatch a video walkthrough\u003C/h2\u003E\u003Cp\u003EManagers (starting at 3:50), Owners (starting at 4:01):\u003C/p\u003E\u003Ciframe src=\u0022https://www.youtube.com/embed/BJ-hPTI_e5k\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Chr\u003E\u003Ch2 id=\u0022managers_and_owners_at_a_glance\u0022\u003EManagers and Owners at a glance\u003C/h2\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003E\u003C/th\u003E\u003Cth\u003EManagers\u003C/th\u003E\u003Cth\u003EOwners\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\u003Ctr\u003E\u003Ctd\u003EPurpose\u003C/td\u003E\u003Ctd\u003EOperational \u2014 run the day-to-day\u003C/td\u003E\u003Ctd\u003EOwnership \u2014 represent who owns the Club\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ERequired?\u003C/td\u003E\u003Ctd\u003EYes \u2014 at least one \u003Cb\u003Eprimary manager\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003ENo \u2014 owners are optional\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EPermissions\u003C/td\u003E\u003Ctd\u003EGranular toggles per manager\u003C/td\u003E\u003Ctd\u003ESame as the primary manager\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EPublic bio and photo?\u003C/td\u003E\u003Ctd\u003ENo\u003C/td\u003E\u003Ctd\u003EYes \u2014 optional, with a public visibility toggle\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EWhere you add them\u003C/td\u003E\u003Ctd\u003EEdit Organization \u2192 \u003Cb\u003EManagers\u003C/b\u003E tab\u003C/td\u003E\u003Ctd\u003EEdit Organization \u2192 \u003Cb\u003EOwners\u003C/b\u003E tab\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EOwners have the same permission level as the primary manager. If you just need someone to help run the Club, add them as a manager. Use the Owner role when you want to publicly credit them as an owner of the Club (with a bio and headshot on the public Club page).\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022before_you_begin\u0022\u003EBefore You Begin\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003EYou must be signed in as the \u003Cb\u003Eprimary manager\u003C/b\u003E or a manager with \u003Cb\u003ECan Edit Club\u003C/b\u003E permission (or as an Owner).\u003C/li\u003E\u003Cli\u003EAnyone you\u0027re adding as a manager or owner must already have a Pickleball.com account.\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_access_managers_and_owners\u0022\u003EHow to access Managers and Owners\u003C/h2\u003E\u003Col\u003E\u003Cli\u003ELog into your Club account on Pickleball.com.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EManage\u003C/b\u003E in the upper right corner.\u003C/li\u003E\u003Cli\u003EIn the left-hand menu, click \u003Cb\u003EEdit\u003C/b\u003E (Edit Organization).\u003C/li\u003E\u003Cli\u003EScroll to the bottom of the Edit screen. You\u0027ll see two tabs: \u003Cb\u003EManagers\u003C/b\u003E and \u003Cb\u003EOwners\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Chr\u003E\u003Ch2 id=\u0022managers\u0022\u003EManagers\u003C/h2\u003E\u003Cp\u003EManagers run the day-to-day operations of your Club. Each Club must have at least one \u003Cb\u003Eprimary manager\u003C/b\u003E, but you can add as many additional managers as you need \u2014 each with their own permission set.\u003C/p\u003E\u003Ch3 id=\u0022manager_permission_options\u0022\u003EManager permission options\u003C/h3\u003E\u003Cp\u003EWhen you add or edit a manager, you\u0027ll see toggle switches for each of these permissions. Toggle on only the ones the manager needs:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EIs Primary\u003C/b\u003E \u2014 makes this manager the primary manager (only one at a time)\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Edit Club\u003C/b\u003E \u2014 edit Club settings, name, description, branding\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Members\u003C/b\u003E \u2014 add, remove, or update member records\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Rated Games\u003C/b\u003E \u2014 run and manage rated play sessions\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Financials\u003C/b\u003E \u2014 access billing, invoices, and Club financials\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage User Defined\u003C/b\u003E \u2014 edit custom / user-defined fields on the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Tourneys\u003C/b\u003E \u2014 run Pickleball Tournaments (PT) linked to the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Leagues\u003C/b\u003E \u2014 run Pickleball Leagues (PL) linked to the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Affiliations\u003C/b\u003E \u2014 manage the Club\u0027s affiliations with other organizations\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Team Leagues\u003C/b\u003E \u2014 run Pickleball Team Leagues (PTL) linked to the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Clinics\u003C/b\u003E \u2014 set up and run clinics or lessons through the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Messages\u003C/b\u003E \u2014 send Club emails and text campaigns\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Analyze Messages\u003C/b\u003E \u2014 view engagement stats on sent campaigns\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Kiosks\u003C/b\u003E \u2014 configure kiosks (check-in stations) at the Club\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Sanction Requests\u003C/b\u003E \u2014 handle tournament or league sanctioning requests\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage Member Club Ratings\u003C/b\u003E \u2014 oversee Club-level player ratings\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ECan Manage TV Matches\u003C/b\u003E \u2014 configure matches shown on Club TV displays\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EGive each manager only the permissions they actually need. Anyone with \u003Cb\u003ECan Edit Club\u003C/b\u003E can add or edit other managers, so use that toggle sparingly.\u003C/p\u003E\u003C/cite\u003E\u003Ch3 id=\u0022how_to_add_a_manager\u0022\u003EHow to add a manager\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EManagers\u003C/b\u003E tab, click \u003Cb\u003E\u002B Add New Manager\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003ESearch for and select the person\u0027s Pickleball.com account.\u003C/li\u003E\u003Cli\u003EToggle on the permissions this manager should have.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe new manager appears in your Managers list immediately, with access based on the permissions you selected.\u003C/p\u003E\u003Ch3 id=\u0022how_to_edit_or_delete_a_manager\u0022\u003EHow to edit or delete a manager\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EManagers\u003C/b\u003E tab, find the manager in the list.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EEdit\u003C/b\u003E next to their name to open the permissions panel on the right, then adjust toggles and click \u003Cb\u003ESave\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003ETo remove a manager entirely, use the delete option next to their name.\u003C/li\u003E\u003C/ol\u003E\u003Chr\u003E\u003Ch2 id=\u0022owners\u0022\u003EOwners\u003C/h2\u003E\u003Cp\u003EOwners represent who owns the Club. Unlike managers, owners are \u003Cb\u003Eoptional\u003C/b\u003E \u2014 you don\u0027t have to have any. But owners have two things managers don\u0027t: the same permission level as the primary manager (so they can do everything), and a public-facing bio and photo that can appear on your Club page.\u003C/p\u003E\u003Ch3 id=\u0022how_to_add_an_owner\u0022\u003EHow to add an owner\u003C/h3\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EOwners\u003C/b\u003E tab, click \u003Cb\u003E\u002B Add New Owner\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003ESearch for and select the person\u0027s Pickleball.com account.\u003C/li\u003E\u003Cli\u003EOptionally, fill in the owner\u0027s \u003Cb\u003EBio\u003C/b\u003E and upload a \u003Cb\u003EFull Image\u003C/b\u003E headshot (JPG, JPEG, or PNG; max 1200px x 1200px; max 2 MB). If you don\u0027t upload one, the owner\u0027s Pickleball.com profile picture is used by default.\u003C/li\u003E\u003Cli\u003EToggle the \u003Cb\u003Epublic visibility\u003C/b\u003E switch on if you want the owner\u0027s info to appear on the public Club page. Leave it off to keep them internal only.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe owner appears on your Owners tab and, if you turned on public visibility, on your Club\u0027s public page.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EThe \u003Cb\u003EBio\u003C/b\u003E section on an owner\u0027s record shows an \u003Cb\u003EIncomplete\u003C/b\u003E badge until both the bio text and a headshot are filled in. Owners without a completed bio can still be saved \u2014 the badge is just a reminder.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022changing_the_primary_manager\u0022\u003EChanging the primary manager\u003C/h2\u003E\u003Cp\u003EEvery Club has exactly one primary manager at a time. To change who it is:\u003C/p\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EManagers\u003C/b\u003E tab, click \u003Cb\u003EEdit\u003C/b\u003E next to the manager you want to make primary.\u003C/li\u003E\u003Cli\u003EIn the panel that opens on the right, toggle on the \u003Cb\u003EIs Primary\u003C/b\u003E switch.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThis manager becomes your Club\u0027s primary manager immediately, and the previous primary manager keeps their other permissions but loses primary status.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EWhen you make a new manager primary, the previous primary manager automatically loses their primary status \u2014 only one manager can be primary at a time. The former primary keeps their other permission toggles unchanged; they just aren\u0027t primary anymore.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDo I need to add any owners?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. Owners are optional. Every Club must have at least one primary manager, but you can run a Club just fine without ever adding an owner. Add owners when you want to publicly credit the people who own the Club with a bio and headshot on your public Club page.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan an owner also be a manager?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. The Managers and Owners tabs are independent, and someone can appear in both. If you want the same person to have a manager entry and an owner entry, add them in each tab separately.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan a manager add or remove other managers?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EOnly managers with \u003Cb\u003ECan Edit Club\u003C/b\u003E permission can add, edit, or remove other managers and owners. The primary manager always has this ability. Owners can as well, since they have the same permission level as the primary manager.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat can an owner do that a regular manager can\u0027t?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ETwo things: (1) owners have the same permission level as the primary manager, so they can do everything without you having to toggle on each permission individually; and (2) owners can have a public bio and headshot that show up on your Club page (regular managers do not).\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I have more than one primary manager?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. Only one manager can hold the primary role at a time. If you need multiple people to have full access, either grant them all permissions individually on the Managers tab, or add them as Owners (which gives them the same permission level as the primary manager).\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat happens to a manager\u0027s permissions when they lose primary status?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EOnly the \u003Cb\u003EIs Primary\u003C/b\u003E toggle turns off. All other permission toggles they had remain in place. If you want to remove additional permissions, edit the manager and turn off those toggles individually.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan an owner\u0027s information be hidden from the public?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Each owner record has a public visibility toggle. Leave it off if you want the owner listed internally but not shown on the public Club page.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000634751-how-to-create-a-club-on-pickleball.com\u0022\u003EHow to Create a Club on Pickleball.com\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-send-a-message-to-club-members\u0022\u003EHow to Send a Message to Club Members\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about Club managers and owners? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Do I need to add any owners?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. Owners are optional. Every Club must have at least one primary manager, but you can run a Club just fine without ever adding an owner. Add owners when you want to publicly credit the people who own the Club with a bio and headshot on your public Club page.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can an owner also be a manager?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. The Managers and Owners tabs are independent, and someone can appear in both. If you want the same person to have a manager entry and an owner entry, add them in each tab separately.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can a manager add or remove other managers?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Only managers with Can Edit Club permission can add, edit, or remove other managers and owners. The primary manager always has this ability. Owners can as well, since they have the same permission level as the primary manager.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What can an owner do that a regular manager can\u0027t?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Two things: (1) owners have the same permission level as the primary manager, so they can do everything without you having to toggle on each permission individually; and (2) owners can have a public bio and headshot that show up on your Club page (regular managers do not).\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I have more than one primary manager?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. Only one manager can hold the primary role at a time. If you need multiple people to have full access, either grant them all permissions individually on the Managers tab, or add them as Owners (which gives them the same permission level as the primary manager).\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What happens to a manager\u0027s permissions when they lose primary status?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Only the Is Primary toggle turns off. All other permission toggles they had remain in place. If you want to remove additional permissions, edit the manager and turn off those toggles individually.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can an owner\u0027s information be hidden from the public?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Each owner record has a public visibility toggle. Leave it off if you want the owner listed internally but not shown on the public Club page.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","author":{"authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","name":"Jenna Timmer"},"featured_image_updating":false,"meta_description":"Compare Manager and Owner roles in your Pickleball Club, and learn how to add, edit, and change your primary manager.","keywords":"Managers; Owners; Primary Manager; Permissions; Club Operations; Public Bio; Edit Organization; Club Management; Permission Toggles; Public Visibility","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":15,"total_views":0,"date_published":"2026-07-29T13:33:00","date_updated":"2026-08-07T13:55:00.817","date_created":"2026-07-29T13:24:04.81"}}}