{"Status":true,"Message":"","Response":{"post":{"postuid":"c65b493b-92e5-4b39-a9bb-be5dfaa29d9b","tenantuid":"45a0010e-ec76-43e9-9914-4376bfa80903","projectuid":"4025e8c9-71ea-4557-850d-662c78598919","title":"How to Create and Manage Club Discount Codes","slug":"article/how-to-create-and-manage-club-discount-codes","html":"\u003Cp\u003ETo create a discount code in \u003Ca href=\u0022https://www.pickleballclubs.com\u0022\u003EPickleball Clubs (PC)\u003C/a\u003E, go to Edit Organization \u2192 Discount Codes, click \u003Cb\u003E\u002B Add New Discount Code\u003C/b\u003E, set the code, discount amount, and active date range, then save. This guide covers creating a code, setting how long it\u0027s good for, and moving codes between Active and Inactive.\u003C/p\u003E\u003Ch2 id=\u0022watch_a_video_walkthrough\u0022\u003EWatch a video walkthrough\u003C/h2\u003E\u003Cp\u003EStarts at 3:22:\u003C/p\u003E\u003Ciframe src=\u0022https://www.youtube.com/embed/BJ-hPTI_e5k\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Chr\u003E\u003Ch2 id=\u0022before_you_begin\u0022\u003EBefore You Begin\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003EYou must be signed in as the \u003Cb\u003Eprimary manager\u003C/b\u003E, an Owner, or a manager with \u003Cb\u003ECan Edit Club\u003C/b\u003E permission.\u003C/li\u003E\u003Cli\u003EKnow the details of the promotion you want to create: the discount amount (dollar or percentage), how long it should be valid, and any usage cap.\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Ch2 id=\u0022how_to_access_discount_codes\u0022\u003EHow to access Discount Codes\u003C/h2\u003E\u003Col\u003E\u003Cli\u003ELog into your Club account on Pickleball.com.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EManage\u003C/b\u003E in the upper right corner.\u003C/li\u003E\u003Cli\u003EIn the left-hand menu, click \u003Cb\u003EEdit\u003C/b\u003E (Edit Organization).\u003C/li\u003E\u003Cli\u003EIn the menu, click \u003Cb\u003EDiscount Codes\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe Discount Codes screen has two tabs: \u003Cb\u003EActive\u003C/b\u003E (codes currently usable) and \u003Cb\u003EInactive\u003C/b\u003E (codes kept on file but not usable). If you don\u0027t have any codes yet, you\u0027ll see a message that reads \u0022Discount codes not found.\u0022\u003C/p\u003E\u003Chr\u003E\u003Ch2 id=\u0022adding_a_discount_code\u0022\u003EAdding a discount code\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EClick \u003Cb\u003E\u002B Add New Discount Code\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EEnter a \u003Cb\u003ETitle\u003C/b\u003E for the code (up to 40 characters). This is the internal name you\u0027ll see when managing the code \u2014 make it clear enough that you\u0027ll recognize it later (for example, \u0022Summer 2026 Member Special\u0022).\u003C/li\u003E\u003Cli\u003EEnter the \u003Cb\u003ECode\u003C/b\u003E members will type in at checkout. You can either type your own (e.g. \u003Ccode\u003ESUMMER25\u003C/code\u003E) or click \u003Cb\u003EGenerate\u003C/b\u003E to have Pickleball.com create a random code for you.\u003C/li\u003E\u003Cli\u003EEnter the \u003Cb\u003EDiscount Amount\u003C/b\u003E and choose the type from the dropdown: \u003Cb\u003E$\u003C/b\u003E for a flat dollar amount off, or \u003Cb\u003E%\u003C/b\u003E for a percentage discount.\u003C/li\u003E\u003Cli\u003EIn \u003Cb\u003ENumber issued\u003C/b\u003E, enter the maximum number of times this code can be redeemed. \u003Cb\u003ELeave blank\u003C/b\u003E if you don\u0027t want a usage cap \u2014 the code will keep working until you deactivate it or the date range expires.\u003C/li\u003E\u003Cli\u003EUnder \u003Cb\u003EDate Active\u003C/b\u003E, use the \u003Cb\u003EFrom\u003C/b\u003E and \u003Cb\u003ETo\u003C/b\u003E date pickers to set when the code is valid. You can schedule a code to activate in the future or run through a specific end date.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003ESave\u003C/b\u003E at the bottom.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EOnce saved, the code appears under the \u003Cb\u003EActive\u003C/b\u003E tab and is ready for members to use within the date range you set (subject to the redemption cap, if any).\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ENote\u003C/span\u003E\u003Cp\u003EThe \u003Cb\u003EGenerate\u003C/b\u003E button creates a random alphanumeric code you can use as-is or edit before saving. Random codes are harder to guess than obvious ones like \u003Ccode\u003ESAVE10\u003C/code\u003E, which is useful if you\u0027re sending the promotion to a specific list of members and don\u0027t want it shared publicly.\u003C/p\u003E\u003C/cite\u003E\u003Chr\u003E\u003Ch2 id=\u0022active_vs_inactive_tabs\u0022\u003EActive vs Inactive tabs\u003C/h2\u003E\u003Cp\u003EDiscount codes live in one of two tabs:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EActive\u003C/b\u003E \u2014 the code is live and can be redeemed (within its date range and usage cap, if set).\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EInactive\u003C/b\u003E \u2014 the code is kept on file for reference but cannot be redeemed. Use Inactive for expired promotions you want to review later, or for codes you want to temporarily disable without deleting.\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat\u0027s the difference between Number issued and the Date Active range?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003E\u003Cb\u003ENumber issued\u003C/b\u003E caps how many times the code can be redeemed \u2014 once that limit is reached, the code stops working even if the date range is still open. \u003Cb\u003EDate Active\u003C/b\u003E caps when the code is valid \u2014 once the To date passes, the code stops working even if the usage cap hasn\u0027t been reached. Use them together to control your promotion (\u0022first 50 uses, June 1\u201330 only\u0022) or leave either one blank to make that limit unlimited.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDo I have to fill in Number issued?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo. Leave it blank if you don\u0027t want a usage cap. In that case, the code stays usable until either the Date Active To date passes or you move the code to Inactive.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I schedule a code to activate in the future?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. Set the \u003Cb\u003EFrom\u003C/b\u003E date to a future date. The code will be saved and appear on the Active tab, but members won\u0027t be able to redeem it until the From date arrives.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I edit a discount code after saving it?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. From the Discount Codes screen, click into any existing code to update its title, code, amount, usage cap, or date range. Save your changes when done.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat happens if I move an active code to Inactive?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EThe code immediately stops working \u2014 members trying to redeem it will get an error. All the code\u0027s details stay intact, though, so you can move it back to Active any time to resume the promotion.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I run more than one discount code at the same time?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes. You can have multiple codes on the Active tab simultaneously. Members redeem one code per transaction, so overlapping promotions typically don\u0027t stack \u2014 whichever code the member enters at checkout is the one that applies.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EShould I type my own code or use Generate?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EUse a custom code (like \u003Ccode\u003ESUMMER25\u003C/code\u003E) for public promotions you want members to remember. Use Generate for codes you plan to send to a specific list of people \u2014 a random string is harder to guess and share around.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Chr\u003E\u003Ch2 id=\u0022related_resources\u0022\u003ERelated Resources\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/72000634751-how-to-create-a-club-on-pickleball.com\u0022\u003EHow to Create a Club on Pickleball.com\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://pickleball.com/docs/en/article/how-to-send-a-message-to-club-members\u0022\u003EHow to Send a Message to Club Members\u003C/a\u003E \u2014 useful for announcing a new discount code to your Club\u003C/li\u003E\u003C/ul\u003E\u003Chr\u003E\u003Cp\u003EQuestions about Club discount codes? Email \u003Ca href=\u0022mailto:support@pickleball.com\u0022\u003Esupport@pickleball.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What\u0027s the difference between Number issued and the Date Active range?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Number issued caps how many times the code can be redeemed \u2014 once that limit is reached, the code stops working even if the date range is still open. Date Active caps when the code is valid \u2014 once the To date passes, the code stops working even if the usage cap hasn\u0027t been reached. Use them together to control your promotion (\\\u0022first 50 uses, June 1\u201330 only\\\u0022) or leave either one blank to make that limit unlimited.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Do I have to fill in Number issued?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No. Leave it blank if you don\u0027t want a usage cap. In that case, the code stays usable until either the Date Active To date passes or you move the code to Inactive.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I schedule a code to activate in the future?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. Set the From date to a future date. The code will be saved and appear on the Active tab, but members won\u0027t be able to redeem it until the From date arrives.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I edit a discount code after saving it?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. From the Discount Codes screen, click into any existing code to update its title, code, amount, usage cap, or date range. Save your changes when done.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What happens if I move an active code to Inactive?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022The code immediately stops working \u2014 members trying to redeem it will get an error. All the code\u0027s details stay intact, though, so you can move it back to Active any time to resume the promotion.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I run more than one discount code at the same time?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes. You can have multiple codes on the Active tab simultaneously. Members redeem one code per transaction, so overlapping promotions typically don\u0027t stack \u2014 whichever code the member enters at checkout is the one that applies.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Should I type my own code or use Generate?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Use a custom code (like SUMMER25 ) for public promotions you want members to remember. Use Generate for codes you plan to send to a specific list of people \u2014 a random string is harder to guess and share around.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","author":{"authoruid":"6c77a55f-5956-43d0-8fab-ece7148056b1","name":"Jenna Timmer"},"featured_image_updating":false,"meta_description":"Create discount codes for your Pickleball Club, set usage caps and active dates, and manage codes between Active and Inactive.","keywords":"discount codes; promotions; membership; events; usage cap; active tab; inactive tab; discount amount; scheduling; editing codes","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":18,"total_views":3,"date_published":"2026-07-29T14:30:00","date_updated":"2026-08-07T14:26:35.647","date_created":"2026-07-29T14:28:40.58"}}}