Contact your team captain first. Join codes are issued by captains, not the tournament. If your captain can't help, then contact the tournament director.
Registering for a team event inside a Pickleball Tournament (PT) works slightly differently depending on how your team captain set things up. This article covers all three scenarios — captain-registered, join code, and free agent — so you can complete your registration regardless of your situation.
If your captain added you to the team, you should have received an email from the tournament with a direct registration link.

If your captain gave you a join code instead of sending a direct registration link, use this path.

Join codes come directly from team captains. If the system asks for a join code and you don't have one, contact your captain first before reaching out to the tournament.
Some tournaments allow players to register as a free agent — meaning you sign up individually and hope to be picked up by a team. This option is only available if the tournament director has enabled it.

Contact your team captain first. Join codes are issued by captains, not the tournament. If your captain can't help, then contact the tournament director.
Check your spam or junk folder. The email comes from the tournament, not from Pickleball.com. If you still can't find it, contact your team captain to resend the invitation or provide a join code.
Free agent registration is only available when the tournament director enables it. If you don't see the option, it hasn't been turned on for that tournament. Contact the tournament director to ask about availability.
Questions about team event registration? Email support@pickleball.com.