The Complete & Verify Medal Assignment button only appears when every match in the event has a result. Check for any matches showing as incomplete or unscored and resolve them first.
Once all matches in an event are complete, you close and lock the bracket in Pickleball Tournaments (PT). This finalizes results, assigns medals, and marks the event as done. If a scoring error is found after locking, you can unlock to make corrections within 5 days of the tournament concluding.
Complete & Verify Medal Assignment is only available once every match in the event has a score entered. If the button is unavailable, check for matches with missing results. If an event was canceled due to weather or another reason, you must cancel those matches before the bracket can be completed.
WarningOnly completed brackets are included in DUPR ratings. If a bracket is not completed properly, those results will not count toward player ratings.
If a scoring error is found within 5 days of the tournament concluding:
Do not use Start Over/Un-Verify to correct scores — that option deletes all results. Use Unlock All Scores instead.
The Complete & Verify Medal Assignment button only appears when every match in the event has a result. Check for any matches showing as incomplete or unscored and resolve them first.
Use Unlock All Scores from the event Options menu in the Completed tab. This does not delete scores — it opens them for editing. Once corrections are made, complete the event again to re-lock.
Unlock All Scores preserves all existing results and allows targeted corrections. Start Over/Un-Verify deletes all results and returns the event to the verification stage — never use it for score corrections.
Questions about closing brackets? Email support@pickleball.com.