How to Create Membership Plans for Your Club

Membership plans let you charge members directly through your Pickleball Clubs (PC) club. You can create as many plans as you need, choosing from three plan types and setting your own pricing, visibility, and renewal rules for each.

Before You Begin

You must be signed in as the primary manager, an Owner, or a manager with Can Edit Club permission.

Membership plans must be turned on for your club, which depends on your fee plan. Membership plans are available on Business, Enterprise, and custom fee plans. If your club is on Digital or Basic, see How to Choose a Fee Plan for Your Club to upgrade, then follow How to Turn On Membership Plans for Your Club.

Decide on your plan's type, pricing, and whether it should be publicly visible before you start. You'll enter all of this in one form.


Open the Membership Plans Page

  1. From your club dashboard, go to Organizations in the left menu, then click Membership Plans.
  2. The Membership Plans table lists every existing plan with its Plan Name, Status, Plan Description, Fee, and # of Members. An eye icon next to the name shows the plan is public, and a crossed-out eye shows it's hidden.
  3. Click Export to download the list, or click the three dots in the Actions column to manage an existing plan.
The Membership Plans page listing each plan with its status, description, fee, and number of members, with the Add New Plan and Export buttons at the top right

Choose a Plan Type

  1. Click + Add New Plan.
  2. Select one of the three plan types: Recurring, Non-Recurring, or Day Pass.
The Add New Plan screen with three plan type options: Recurring, Non-Recurring, and Day Pass
Plan typeHow it works
RecurringA subscription that renews automatically. Offer a Monthly option, an Annual option, or both, each with its own setup fee and price.
Non-RecurringA single payment that covers a set period. You choose a start date and, optionally, an end date. Leave the end date blank for a plan that never expires.
Day PassA single payment for 24 hours of access. The membership ends automatically and does not renew.

Quarterly and bi-annual plans can no longer be created. Plans your club created earlier with those options keep working.


Fill In the Plan Info

These fields appear on every plan type:

The Recurring plan form showing the Plan Info fields (plan name, plan visibility, and Show to public dates) and the start of the Plan Pricing section with Monthly selected

Set Pricing and Renewal Options

The pricing section changes depending on the plan type you chose:

Plan typePricing and renewal options
Recurring: MonthlyCheck Monthly, then set a Setup fee and Regular price. Choose how many months to Bill a minimum of. Then pick First day of every month (all members renew on the same day) or Anniversary date (each member renews on the day they joined). Prorated billing is only available with the first-day option.
Recurring: AnnualCheck Annual, then set a Setup fee and Regular price. Choose a fixed renewal date (everyone renews on the same date, set by month) or Anniversary date. Prorated billing is only available with the fixed date.
Non-RecurringSet a Plan Duration with a start date and an optional end date, plus the Setup fee and Regular price. Turn on Prorated billing to charge a member who joins partway through only for the days left in the plan.
Day PassSet the Setup fee and Regular price. There are no renewal options.

A Recurring plan can offer both Monthly and Annual options at once, and you must select at least one. Prorated billing charges new members only for the days left in the first billing period.

The lower half of the Recurring plan form showing the Setup fee, Regular price, minimum billing months, first day of every month and anniversary date options, prorated billing, Annual option, and Tax percentage fields

Leave Setup fee or Regular price blank if that part of the plan is free. Finally, enter a Tax percentage if you need to charge tax on the plan. Click Save to create the plan.

Your new plan appears in the Membership Plans table, and you see a confirmation that it was added.

Warning

A plan's billing type and tax percentage can't be changed after you create it. If you need a different billing type, create a new plan.

Edit a Plan Later

Click the three dots in the Actions column next to a plan to open its settings:


Frequently Asked Questions

What's the difference between First day of every month and Anniversary date?

With a fixed date, such as the first day of every month, every member is billed on the same day. With Anniversary date, each member is billed on the day they joined.

If I change a plan's price, when does it take effect?

When you change a price on the Pricing page, you choose a start date. The earliest start date is tomorrow. Until that date, new members and renewals use the old price. After it, new members and the next renewals use the new price.

Can I edit a plan after members have joined?

Yes, but with limits. You can update the public display dates and pricing, but the billing type and tax percentage can't be changed, and on a non-recurring plan the plan dates lock after the first sale. Many other fields can't be changed once a plan has members because they affect members' active subscriptions.

How do I move my members to a different plan?

You can change a member's plan from their Membership page, or add them to a new plan, which cancels their current one. PC doesn't have a way to move many members at once, so for a large group you can export your member list and re-import the members onto the new plan with the member upload. Email support@pickleball.com if you need help.



Need more help? Email us at support@pickleball.com.