How to Choose a Fee Plan for Your Club
To choose or change a fee plan or "subscription" plan for your Club in Pickleball Clubs (PC), go to Edit Organization → Fee Plans and select from Digital, Basic, Business, Enterprise, or Advertise Only. All clubs by default start on the FREE Digital Plan.
This guide lists every feature and fee across all five Club plans in a single table, and covers what to expect for other product fee plans (tournaments, leagues, and team leagues).
NoteA payment method must be added in order to upgrade your plan.
Before You Begin
- You must be signed in as an Owner, the primary manager, or a manager with both the Edit Club and Edit Financials permissions. These are the only users who can adjust fee plans.
- A fee plan is only applied after you've added a payment method to the organization. Selecting a plan without a payment method on file won't activate it.
- Fee plans bill the full amount on the 1st of each month.
- Upgrades take effect immediately and are pro-rated for the rest of the current month.
- Downgrades are self-serve. They take effect on the 1st of the next month and don't receive a pro-rated credit or a refund. You keep access to your current plan until the end of the current month (billing cycle). You can cancel a scheduled downgrade any time before the 1st.
- Each product has its own fee plan. On the Fee Plans screen, choose Clubs, Tournaments, Leagues, or Team Leagues to see its plans.
- Add-ons are billed separately. When you enable an add-on (Club Ratings, Sanction Body, texting, or push notifications), it's charged on its own invoice. It isn't part of your plan price. The DailyStory integration has no Pickleball.com fee; DailyStory bills you directly for its own platform.
- Custom fee plans can only be added or revised by a Pickleball.com Admin. For information about a custom plan, email sales@pickleball.com.
How to Access Fee Plans
- Log into your Club account on Pickleball.com.
- Click Manage in the upper right corner.
- In the left-hand menu, click Edit (Edit Organization).
- Scroll to and click the Fee Plans tab.
- Click the product you want to manage: Clubs, Tournaments, Leagues, or Team Leagues. Its plans appear on the page.
- Click Upgrade, Downgrade, or Switch under the plan you want, then confirm in the dialog.
- To see past charges, click See all invoices.
Club Fee Plans at a Glance
Clubs currently have five fee plans. The Digital Fee Plan is the default fee plan assigned to all new clubs. The Advertise only plan is a paid listing on Pickleball.com and includes no platform features.
Choose the plan that fits your club. The Digital, Basic, Business, and Enterprise plans have a $0 setup fee and use standard Stripe processing (2.9% + $0.30 per transaction). Advertise only is a paid listing with no platform features.
| Feature | Digital Free Default plan |
Basic $39/mo Email all players |
Business $99/mo Manage members |
Enterprise $249/mo Affiliations |
Advertise only Listing only Coming soon |
|---|---|---|---|---|---|
| Club essentials | |||||
| Public club profile on Pickleball.com | ✓ | ✓ | ✓ | ✓ | — |
| Create tournaments, leagues & team leagues | ✓ | ✓ | ✓ | ✓ | — |
| Communication & marketing | |||||
| Multi-Channel Email — email tournament, league & team-league participants | — | ✓ | ✓ | ✓ | — |
| Multi-Channel SMS (Texting) | — | — | 0 included $25 per 1,000 (metered) | 0 included $25 per 1,000 (metered) | — |
| Multi-Channel Push Notifications (coming soon) | — | — | 5,000/mo incl. +$1 per 1,000 | 5,000/mo incl. +$1 per 1,000 | — |
| DailyStory marketing integration 1Learn more about how the integration works | — | — | ✓Must enable | ✓Must enable | — |
| Membership management | |||||
| Manage members / Membership Plans | — | — | Unlimited | Unlimited | — |
| Membership discount pricing for events (tournaments, leagues, team leagues) | — | — | ✓ | ✓ | — |
| Member Upload & Member Details | — | — | ✓ | ✓ | — |
| Club Ratings 2 | — | — | +$0.10/player | +$0.10/player | — |
| Integrations & advanced | |||||
| Affiliations | — | — | — | ✓ | — |
| Sanction Body | — | — | +$99/mo | +$99/mo | — |
| Volunteer & Ref Management | ✓ | ✓ | ✓ | ✓ | — |
| White-glove onboarding | — | — | ✓ | ✓ | — |
| Setup & processing | |||||
| Setup fee | $0 | $0 | $0 | $0 | — |
| Stripe payment processing | 2.9% + $0.30 | 2.9% + $0.30 | 2.9% + $0.30 | 2.9% + $0.30 | — |
✓ = included in the plan fee. Features with a price are available to enable and are billed as a separate charge.
Notes: 1 The DailyStory integration is available on the Business and Enterprise plans with no Pickleball.com integration fee. DailyStory bills you directly for its own marketing platform based on your contact volume, starting at $100/mo. Learn more about how the integration works. 2 When Club Ratings is activated, it is billed monthly at $0.10 per player.
Other Product Fee Plans at a Glance
The Fee Plans tab also lists drop-downs for Leagues, Team Leagues, and Tournaments.
| Product | Setup fee | Player/team fee | Text fee (U.S.) | Processing fee |
|---|---|---|---|---|
PTTournaments |
$25 | Amateur: 7.99% of registration + $5 per player · Pro: $25 per player (tournaments with pro brackets and $10K+ prize money) | $0.35 per registered player (one-time) | 2.9% + $0.30 |
PLLeagues |
No setup fee | $0.50 GameDay Fee per player, per gameday participated | $0.10 per text sent | 2.9% + $0.30 |
PTLTeam Leagues |
No setup fee | $25 per team (team registration) or $5 per player (player registration) | $0.10 per text sent | 2.9% + $0.30 |
Processing fees are set at the organization level.
Your organization may be on a custom fee plan with rates negotiated by your Pickleball.com sales associate. If so, your custom rates appear on the Fee Plans screen, with the standard rates listed below them for comparison.
NoteWith your plan selected and a payment method on file, your plans will reflect the tier you chose until you switch plans again.
Frequently Asked Questions
Do I need to add a payment method before choosing a fee plan?
Yes. The Fee Plans screen shows the note "Fee plans will be applied only after adding payment methods to this organization." If you select a plan before adding a payment method, the selection won't take effect until the payment method is on file.
What's the difference between the Digital and Basic plans?
Digital is Pickleball.com's free starting tier — it covers baseline Stripe processing only, with no built-in emails, texting, push notifications, or member-management tools. Basic ($39/month) adds emailing, including to all event participants. The DailyStory marketing integration isn't available on Basic; it requires the Business or Enterprise plan.
What is DailyStory and why would I want the integration?
DailyStory is a full-suite digital marketing platform that Pickleball.com uses as its own marketing engine. It's available to Clubs on the Business and Enterprise plans. Connecting a DailyStory account brings in all of your event and player data, unlocks pre-designed email templates and automations along with other advanced digital marketing tools built-in like text messaging, push notifications, landing pages, attributions, list building, polls, loyalty programs, reporting and more. Pickleball.com doesn't charge an integration fee on either plan. DailyStory bills you directly for its own marketing platform based on your contact volume, starting at $100/month. Contact support@dailystory.com for more information about DailyStory or support@pickleball.com about plan information.
Can I switch fee plans later?
Yes. From Edit Organization → Fee Plans, click Upgrade to move to a higher plan right away (pro-rated for the rest of the month), or Downgrade to move to a lower plan starting the 1st of next month. Downgrades aren't refunded.
What are Stripe transaction fees?
Stripe is the payment processor Pickleball.com uses to handle credit and debit card payments. Stripe charges a 2.9% percentage fee plus a $0.30 per-transaction fee on every card payment your Club receives — the same rate on the Digital, Basic, Business, and Enterprise plans. These fees are set by Stripe, not Pickleball.com.
Are the additional texting and push notification fees per message?
No — they're billed in blocks of 1,000. Texting is metered on every plan that includes it (Business and Enterprise) at $25 per 1,000 texts, roughly $0.025 per text, with no included monthly allotment. Push notifications are coming soon. When they launch, Business and Enterprise will include 5,000 per month, then $1 per 1,000. For exact billing, contact support@pickleball.com.
What does Enterprise get that Business doesn't?
Enterprise adds Affiliations. Both Business and Enterprise include the DailyStory integration with no Pickleball.com integration fee, and Sanction Body is available on both for an additional $99/month.
If I want to manage members and charge special member pricing for events what plan do I have to choose?
To manage members and have the ability to charge special pricing for members and a different price for non-members, you must be on the Business or Enterprise Plan.
How do I downgrade my plan?
On the Fee Plans screen, click Downgrade under the plan you want and confirm. The downgrade is scheduled for the 1st of next month. You keep your current features until then, and no pro-rated credit or refund is given. To undo it, click Cancel change any time before the 1st.
Can I cancel a plan or downgrade and get a refund?
No. Refunds aren't issued for fee plan downgrades or cancellations. You keep access to your current plan until the next billing cycle, and a scheduled downgrade can be canceled any time before the 1st.
What is a custom fee plan?
Some organizations have rates negotiated with a Pickleball.com sales associate. Custom plans can only be added or changed by Pickleball.com. Your Fee Plans screen shows who set up your plan and when it took effect. For questions, email sales@pickleball.com.
What is Volunteer & Ref Management?
Included free on every Club plan.
Related Resources
- How to Create a Club on Pickleball.com
- How Club Billing Works in PC
- How to Send a Message to Club Members
Questions about Club fee plans? Email support@pickleball.com.