How Club Billing Works in PC
Your Pickleball Clubs (PC) fees accumulate in the Financials section of your Club admin area and are charged automatically to your Club's payment method on the 1st of each month.
Before You Begin
- You must be signed in as the primary manager, an Owner, or a manager with Can Edit Club or Financials permission to view invoices.
- Add a payment method under Payment Methods before your first billing cycle so fees can be paid and unpaid invoices aren't generated with balances owed.
Where to Find Your Club Invoices
- Log into your Club account on Pickleball.com.
- Click Manage in the upper right corner.
- In the left-hand menu, click Financials.
- Click the Platform Fees tab to view your current and past Club fees.
How Club Fees Are Paid
Club fees accumulate throughout the month and are charged automatically to your Club's default payment method on the 1st. Add, edit, or manage your Club's cards under Payment Methods, and set a Balance Cap to trigger a charge mid-month instead of waiting for the 1st.
Your Club's payment method also acts as your organization's fallback. If a League, Tournament, or Team League linked to your Club doesn't have its own payment method on file, its outstanding fees are charged to your Club's payment method too.
Once a charge is processed, it's marked Paid in your Platform Fees history and removed from your Club's outstanding balance.
Featured Tournament Listing charges also show up here, even though Featured Listings are a Pickleball Tournaments (PT) feature — they're billed through your Club's Platform Fees alongside any League fees. If you receive an email about a Featured Listing charge, you can pay directly from the link in that email, or find the same charge under Financials → Platform Fees in your Club admin area.
WarningIf Club fees go unpaid, Pickleball.com can disable your Club's events and revoke admin access until the balance is resolved.
How Fee Plan Billing Works
Your Club's fee plan (for example, Basic) is billed monthly. Here's how the charges work from the day you choose a plan:
- The first charge is prorated. When you choose a plan, you're charged a prorated amount for the rest of the current month.
- After that, the full amount is charged each month. Starting the next month, the full plan price is charged to the payment method on file on the 1st.
- If there's no card on file, an invoice is created. When a plan renews and your Club has no payment method, the charge can't be made. Instead, an invoice for the plan amount is created and shows as Overdue until it's paid. This happens each month the card is missing, so every missed month adds its own invoice.
At the start of each month, everything your Club owes from the previous period is combined into a single aggregated invoice. The aggregated invoice is shown in your Club's currency, so if your Club isn't billed in USD, the total is converted. For example, two unpaid $39 USD plan invoices add up to $78 USD, which appears on the aggregated invoice as that amount converted to your Club's currency. The invoice for your plan's next month is created separately.
To avoid overdue invoices, keep a valid card on file under Payment Methods. To compare plans or change yours, see How to Choose Fee Plans for Your Club.
ImportantFee plan charges aren't refunded when you downgrade or cancel a plan. A downgrade takes effect on the 1st of the next month, and you keep your current plan until then.
Club Rated Games Fees
Some clubs are billed for Club Ratings per rated match instead of per active member. See How do Club Ratings Work in Pickleball Clubs (PC)? for the per-member fee on current plans. If your club is billed per rated match, the rate gets lower as your club's match volume reaches higher tiers, and these charges are tracked separately from the Platform Fees tab:
- Your Club Rated Games charges appear under the red Balance Due button in the upper left corner of your club's page on PickleballBrackets.com, not under Financials → Platform Fees.
- The charges are listed as one running invoice, not as separate monthly invoices. Each line shows the date, the number of rated games, the price per game, and the total for that line.
- Charges post on the last day of the month.
- Payments you've made are listed as negative amounts. Your Remaining Balance is your total charges minus your total payments.
- Ratings are charged at the club level. Only the club the ratings count for is charged. For example, if a tournament is sanctioned by two clubs and creates Club Ratings for both, those two clubs are charged. The club running the tournament isn't charged unless the ratings also count for its own club.
Frequently Asked Questions
Where do I find my Club's invoice?
Go to Manage → Financials → Platform Fees in your Club admin area.
What happens if my Club doesn't have a payment method on file?
Your Club needs its own payment method on file — there's no further fallback beyond your Club's payment method. Add one under Payment Methods to avoid service interruptions.
Does my Club's payment method also cover League, Tournament, or Team League fees?
Only if that product doesn't have its own payment method on file. Otherwise, each product is billed and charged separately.
Why am I seeing a charge for a Featured Tournament Listing on my Club invoice?
Featured Tournament Listings are a Pickleball Tournaments (PT) feature, but they're billed through your Club's Platform Fees rather than the tournament itself — alongside any League fees your Club owes. You can pay directly from the link in the charge email, or from Financials → Platform Fees in your Club admin area.
Why don't I see my Club Rated Games charges under Platform Fees?
Club Rated Games charges are tracked on the PickleballBrackets.com side of your club and appear under the red Balance Due button in the upper left corner, not on the Platform Fees tab. Platform Fees shows other Club fees, such as Team League fees.
How is my Remaining Balance calculated?
Your Remaining Balance is the subtotal of all Club Rated Games charges minus all of the payments you've made. It can't be worked out from a single charge and a single payment, because every charge and payment on the list counts toward it.
Can I get an invoice for just the amount I currently owe?
No. Club Rated Games charges are kept as one running invoice that keeps updating, so there isn't a separate invoice or an exportable statement for the amount you currently owe. The list under Balance Due shows every charge and payment, so it's your record of what's been billed, what's been paid, and what's still owed.
When do Club Rated Games charges post?
Charges post on the last day of each month, so the lines on your running invoice are dated at the end of the month.
Which club is charged for Club Rated Games when a tournament creates Club Ratings?
Ratings are charged at the club level, and only to the club the ratings count for. If a tournament creates Club Ratings for two clubs, both of those clubs are charged for their own rated games. A club that is only running the tournament isn't charged unless the ratings also count for that club.
Will I get a refund if I downgrade or cancel my fee plan?
No. Fee plan charges aren't refunded for downgrades or cancellations. A downgrade takes effect on the 1st of the next month, you keep your current plan until then, and you can cancel a scheduled downgrade any time before the 1st.
Why was I charged a partial amount when I chose a plan?
The first charge for a new plan is prorated for the rest of that month. From the next month on, the full plan price is charged on the 1st.
Why do I have an overdue fee plan invoice?
If your Club's payment method was removed or missing when your plan renewed, the charge couldn't be made, so an invoice for the plan amount was created instead. It stays Overdue until it's paid. Add a valid card under Payment Methods and pay the outstanding invoice to clear it.
Why is there one invoice that combines several charges, and why is the amount different from my plan price?
At the start of each month, everything owed from the previous period is combined into one aggregated invoice. It's shown in your Club's currency, so the total may be a converted amount rather than the USD plan price, and it can cover more than one month of unpaid plan invoices.
Related Resources
- How to Manage Your Club's Payment Methods
- How to Choose Fee Plans for Your Club
- How to Set Up Checkout Options for Your Club
- How Billing Works on Pickleball.com — overview across all products
Questions about your Club's billing? Email support@pickleball.com.