Yes. Each child's profile requires its own unique email address. You cannot use your own email for the child's account.
To create a Pickleball.com account for a child age 16 or under, a parent or guardian must initiate the process from the sign-up page. The parent signs in to their own account, fills in the child's information, signs a media release and consent form, and verifies the child's email. Once created, the child's account appears under the parent's "Accounts I Manage" section.
The verification code is sent to the child's email address, not yours. Make sure you have access to the child's inbox to complete this step.
Once the child's account is created, it automatically appears in your profile under Accounts I Manage. From there you can:
Impersonating a minor's account lets you perform actions as if you were logged in as the child — registering for events, editing their profile, completing waivers, and making payments. It doesn't transfer ownership of the account; it gives the parent or guardian a way to manage tasks on the child's behalf.
To impersonate, click your name in the upper right corner and select My Profile, then click Edit Profile. In the top menu bar, scroll or swipe left until you see Accounts I Manage and click it, then click the Impersonate button next to the child's name. While impersonating, you'll see a notification bar at the top of the screen. Click Stop when you're finished to return to your own account.
RecommendedActions taken while impersonating are performed through the child's account. Registrations, payments, and profile changes will appear as if the child made them. Use impersonation responsibly.
While impersonating the child's account, go to their profile and navigate to Information Protection (you may need to scroll or swipe the top menu to find it). Here you can:
Yes. Each child's profile requires its own unique email address. You cannot use your own email for the child's account.
Not yet - this is coming in future releases!
Currently, only the child's email address receives match start time notifications. This feature has been flagged for review by the Pickleball.com team to add parent notifications in a future update.
Yes. If a tournament uses texting and a phone number is available for the parent, parents will receive score copies. Parents can also enter scores by impersonating the child's account.
Check spam/junk folders first. If the code isn't there, verify the email address was entered correctly and request a new code from the account creation screen.
Yes. Pickleball.com fully supports Unicode characters, including Japanese, Vietnamese, Chinese, Korean, and other scripts, as well as decorative symbols commonly used in usernames and bios. All special characters, diacritics, and non-standard symbols display correctly across the entire platform — including usernames, biographies, comments, and any other input fields.
Don't create a duplicate account. If your child already has a Pickleball.com account, the connection has to be started from the child's account, not yours — they log in and send you a request to manage their account, which you then accept from your own login. See How to Connect an Existing Minor Account to a Parent or Guardian for the full steps.
Need more help? Try our live chat, browse our FAQs, or email us at support@pickleball.com.