How to Connect an Existing Minor Account to a Parent or Guardian

If your child already has a Pickleball.com account that isn't linked to a parent or guardian, you can connect it to your account so you can manage their registrations, waivers, and privacy settings from one place. The process starts from the child's account and requires the parent or guardian to accept a management request via email.

Before you start

How to connect the minor's account to a parent or guardian

Step 1: Send the management request from the minor's account

  1. Log in to Pickleball.com using the minor's username and password.
  2. Click the minor's name in the upper right corner and select My Profile.
  3. Click Edit Profile.
  4. In the top menu bar, scroll or swipe left until you see Accounts Managing Me. Click it.
  5. Click Add Parent near the top of the screen.
  6. Search for the parent or guardian by typing their first and last name.
  7. When the correct person appears, click Select to add them.
  8. Click Yes, Send to trigger an email invitation to the parent or guardian.

Step 2: Parent accepts the management request

  1. Log out of the minor's account completely.
  2. Open the parent or guardian's email inbox. You should see an email indicating a minor has requested that you manage their account.
  3. Before clicking the Review link, make sure you are logged in to your own (parent/guardian) Pickleball.com account — not the minor's.
  4. Click Review in the email.
Warning

If you click the Review link while still logged in as the minor (or any other account), it will not work. Always verify you're logged in as the parent or guardian before clicking.

  1. On the review screen, check the box to accept the media release and parental consent waiver.
  2. Read the terms, then sign by entering the parent or guardian's last name at the bottom of the consent screen.
  3. Check the final acknowledgement box and click Accept to confirm management.

After acceptance, the minor's account appears in your Accounts I Manage section. You can now manage their registrations, complete waivers, and adjust settings.

What you can do after connecting

Click your name in the upper right corner and select My Profile, then click Edit Profile. In the top menu bar, scroll or swipe left until you see Accounts I Manage and click it.

From your Accounts I Manage section, you can:

When you're finished performing actions as the minor, click the Stop button at the top of the screen to end impersonation and return to your own account.

Troubleshooting

This almost always means you're logged in as the wrong account. Log out of all Pickleball.com accounts completely, then log in using your parent/guardian credentials, and try the link again.

I can't find the parent when searching

Make sure you're spelling the first and last name correctly. Try variations (middle name, nickname). If the parent still doesn't appear, check two things: they have an active Pickleball.com account, and their profile is set to Show Age. If the parent has age visibility turned off (Not show age), the system can't confirm them as an adult and they won't appear as available to add. Workaround: have the parent temporarily toggle Show Age on in their profile settings, have the child re-search and send the invite, then the parent can switch back to Not show age if preferred once the invite has been sent.

I didn't receive the email invitation

Check spam/junk folders. Confirm that the minor used the correct parent email address when sending the request. If it's still not there, have the minor resend the request from their Accounts Managing Me section.

Frequently asked questions

Do I start this from my account or my child's account?

You must start from the minor's account, not your own. Log in as the minor, go to Accounts Managing Me, and send the request to add a parent from there. You (the parent) will then get an email to review and accept — but the connection can only be initiated from the child's login, never from the parent's.

Need more help? Try our live chat, browse our FAQs, or submit a ticket and we'll get back to you. You can also email us at support@pickleball.com.