How to Upload Members to Your Club
You can add members to your Pickleball Clubs (PC) club in bulk with a spreadsheet template instead of adding them one at a time. From your organization's Member Upload page, you download a template, fill it in with your members' info, and upload it for processing.
By the end of this article, you'll know how to find your club's upload history, download the member upload template, and submit a completed template to add members in bulk.
Watch a Walkthrough
Before You Begin
- You must be signed in as the primary manager, an Owner, or a manager with Can Edit Club permission.
- Have your member list ready to enter into the template — the instructions PDF explains exactly what each column expects.
Access Member Upload
- From your club dashboard, go to Organizations in the left menu, then click Member Upload.
- The Member upload history table shows every file you've uploaded, with its file name, total rows, new members, new users, upload date, processed date, who uploaded it, and status. Use Search to find a specific file or Export to download the history.
- Click + Upload new to start a new upload.
Download the template and instructions
The upload wizard walks you through three steps: Instructions, Upload file, and Review.
- On Step 1: Instructions, click Instructions to open the Member Upload Instructions PDF, which explains how to correctly fill out each column of the template.
- Click Download Template to download the blank spreadsheet template.
- Fill in the template with your members' information, following the instructions PDF closely so each column is formatted the way the system expects.
- Click Continue to move to Step 2: Upload file, where you'll select your completed template to submit it.
Once submitted, your file shows up in the Member upload history table so you can track its status — new members and new users are counted separately, and processing may take a little time before the file shows as complete.
Review and confirm your upload
On Step 3: Review, check the parsed member data before confirming. If anything doesn't match the template format, fix it in your spreadsheet and re-upload rather than submitting a file with errors.
FAQs
Do I have to use the provided template?
Yes. The template maps each column to the right field in your club's member records, so uploads using a different format or column order won't process correctly.
What's the difference between New Members and New Users in the history table?
New Members counts people added as members of your club specifically. New Users counts people who didn't already have a Pickleball.com account and had one created as part of the upload.
Can I see uploads that other managers submitted?
Yes. The Member upload history table on the Member Upload page lists every upload for your club, including who uploaded each file.
Can I delete a member I no longer want on my roster?
No. Members can't be permanently deleted from your club. Mark them Inactive instead — this removes them from your active roster while keeping their record on file.
What if my upload has errors?
Review the file on Step 3 before confirming. If something looks wrong, correct your spreadsheet against the instructions PDF and start the upload again with the corrected file.
Related Resources
- How to Add and Manage Locations for Your Club
- How to Set Up a Waiver for Your Club
- The Club Menu in PC
Still have questions? Contact Pickleball.com support for help.