Ask about anything in Pickleball.com

Type a question in your own words below. Answers are written from our published articles and cite the ones they came from.

Recently updated

    Dashboard
    Edit Article Logout

    How Tournament Billing Works in PT


    Your Pickleball Tournaments (PT) fees appear in the Dashboard of your tournament's admin area, and are charged after the tournament is completed and locked — not on a monthly cycle like other products.


    Before You Begin

    • You must be signed in as the tournament director or a manager with billing access.
    • Every tournament requires a payment method on file at setup.

    Where to Find Your Tournament Invoice

    1. Log into your tournament's admin area on Pickleball.com.
    2. Open the Dashboard.
    3. Review the fees breakdown showing your Due and Paid totals.

    How Tournament Fees Are Charged

    Tournaments are billed differently than other products: a one-time setup fee at creation, per-event service fees collected from players at registration (if Stripe is connected), and any remaining balance charged to your card on file once the tournament is completed and locked.

    For the full breakdown of when each charge happens — including the $250 balance threshold and non-Stripe tournaments — see How and When a Tournament Is Charged.

    Warning

    If tournament fees go unpaid, Pickleball.com can disable your tournament until the balance is resolved.


    Frequently Asked Questions

    Where do I find my Tournament's invoice?

    Open the Dashboard in your tournament's admin area to see your Due and Paid totals.

    Are Tournament fees billed monthly like other products?

    No. Tournament fees are tied to the tournament itself — charges happen at setup, at registration, and when the tournament is completed and locked, not on the 1st of the month.



    Questions about your tournament's billing? Email support@pickleball.com.


    How helpful was this article?

    👍 or 👎

    Related Articles

    Markdown Version