PickleballTournaments.com Escrow Services Overview

PickleballTournaments.com primary method for collecting tournament registration payments is utilizing tournament owner’s Stripe Payments account. If you do not already have a Stripe Payments account, you can easily set one up that is sponsored by PickleballTournaments.com. To set up a Stripe Payment account, go to your club or organization on Pickleball.com and edit your club. Select "Checkout Options" and then select "Connect to Stripe" to complete the setup. Once you have connected your club or organization to Stripe, it will be available as an option during the tournament setup process.

If, due to restrictions associated with the type of organization you represent, you are unable to setup a Stripe Payments account as a checkout option for tournaments, PickleballTournaments.com offers an "Escrow" service where we will collect tournament registration fees on your behalf, and remit them to you less credit card processing fees, refunds, and our Escrow Services Fee at the Target Payment Date following the close of your tournament. The following is an overview of the Escrow Services:

Fee Plan

This tournament registration payment collection method has an Escrow Service Fee for each registration that we process as well as any Stripe credit card processing fees. These fees are as follows:

• - Escrow Services Fee: $5 per tournament registration

• - Stripe Payments Credit Card Processing Fee: 2.9% + $0.30 per successful transaction for domestic cards, with higher rates for international cards (add 1.5%) or manually entered cards (add 0.5%), plus extra for currency conversion (add 1%). These fees are pay as you go, with no monthly costs for the basic service, but vary by payment type such as wallets, BNPL, bank debits, and by region.

At checkout, your customers will pay with their credit card and these transactions will be processed by PickleballTournaments.com Stripe account. The Escrow Service Fee is ONLY applied the first time a player pays for their registration and event fees using this service. This fee CANNOT be passed on to the registrant. The Credit Card Processing Fee is charged each time a new transaction is initiated.

As an example, a tournament registration for a player who registers to play Mixed Doubles will be charged the Escrow Service Fee and the Credit Card Processing Fee for this transaction. If the player returns at a later date and adds Mens Doubles to their registration, then only an additional Credit Card Processing Fee is charged for this transaction.

Settlement of Collected Funds to the Tournament

Escrow funds collected will be paid out using the Stampli electronic funds transfer payment portal. You will be contacted by our Escrow Administrator to set up an account in this portal.

The Target Payment Date for escrow funds will be within two weeks from the first Monday after the last day of the tournament, provided that the Stampli payment portal setup is complete. If payment portal setup is not completed in a timely manner, escrow payment may take up to 30 days following tournament completion.

Once payment is initiated through Stampli, you will receive an email notification confirming the payment. Processing time from payment initiation to bank deposit is typically between three to five business days.

Stampli Payment Portal Setup

You will be contacted by the Escrow Administrator who will send you an email invite from Stampli containing a link to your Vendor Portal. You will need to create a password and log in to your account. Then click Account located at the top of the screen and add the following:

• 1. Enter your ACH payment details, Tax ID number, and Billing Address in the Payment Details section. This will let us issue ACH payments directly into your bank account.

• 2. Add contact info for the Primary Contact including name, phone number, and email in the Vendor Details section.

• 3. For more information on how to setup and use Stampli you can visit the Welcome to the Stampli Vendor Portal.

Timely setup of your Stampli account will result in faster processing and payment of your escrow funds. You will also be able to see payment status, send messages directly to the Escrow Administrator, and confirm the date when the funds will be deposited into your checking account.

Please note that we will not be able to issue payment to you until you have properly setup your Stampli account. We can not enter this info on your behalf.